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Earphones work only if earphone wire button is pressed in.

BhargavJ

In the zone
The problem is with the earphones, I think. The laptop audio plays fine on its own speakers, but as soon as I plug in the new earphones that came with my Xolo Q800 phone, there's a problem:

The audio can be heard in the earphones, but it is a bit muted, and it is mainly music, not voice. So if there is a movie I'm playing, I can hear the background music clearly, but I can't hear what they are speaking.

Then, if I press the button on the earphone wire, which is for call receive or call end, the audio works perfect, without any problem. But as soon as I let go of the button, the problem comes back.

I can't watch a two hour movie while keeping the earphone wire button pressed. :(

Please help.
 
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