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Crashing days r back again... :-(

Discussion in 'QnA (read only)' started by ShekharPalash, Oct 2, 2004.

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  1. ShekharPalash

    ShekharPalash Web Entrepreneur

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    aaaaahhhhh.... Windows is meanng of technical imperfection.... it can't be perfect....

    I'm on my laptop with XPSP2 fully updated... AV is NAV 2005... Firewall is also NAV 2005 Internet Worm Control in-build firewall...

    The problem is whenever I click the Control Panel from my start menu, Explorer crashes...
    Sometimes it opens but Explorer crashes again if I browse through Control Panel... like It crashes everytime I open Printers and Fax Folder...

    Look...

    [​IMG]


    I temporarily get rid of this problem by deep cleaning my system's registry by RegSeeker/Ace Utilities...

    But I want to get rid of it permanantly...

    DEP is disabled on system...

    I've NAV ccApp and Y'z Toolbar and MS ctfmon as my only 3 start-up progs... rest I disabled...

    My system is fully fast and I don't think it's due to Visuals I'm using... 'coz it crashesh even with default Luna...

    Any tweak... any sugession...

    I've Hijack This installed... but I couldn't find it's LOGFile...

    Batty...
    where it is...???

    Hephhh me...
     
  2. it_waaznt_me

    it_waaznt_me Coming back to life ..

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    Hehe.. I wrote this thing long ago .. will work for you :

    You should download the latest version of HijackThis from Here.
    Uncompress the archive to its dedicated folder like C:\Programs\HijackThis .. This will help you to find the backups in case something goes wrong...
    Run HijackThis by Double Clicking on the HijackThis.exe file...
    Click on Scan ..
    When the Scan is complete (it would take just some moments) , The Scan button becomes Save Log button .. Click on it ..
    It will prompt you to enter the address where you want to save the file ..Save it ..
    Now open this thread (please post in this thread so it will be helpful in locating ..) Copy the log from the file you just saved .. Paste it as it is ..and state your problem in the beggining ...

    Best of luck ..
     
  3. ice

    ice New Member

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    How bout sending the report and letting mS also think about it
     
  4. OP
    OP
    ShekharPalash

    ShekharPalash Web Entrepreneur

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    Here's the HijackThis LogFile....

    @Ice ... they (Microsoft) never reply... but I mailed them this problem.........

    This Forum is best ;-)


    I also scanned system for Spyware stuff... it's clean...

    I think it somewhere fault in Windows as always.... well I hope MS will release a patch soon....

    Lot of similar problems still left... like when u open a PDF with IE from "Open With..." menu IE Crashes!!!!

    Anyways... as I earlier said Windows = Technical Imperfection ;-)

    Here's the logfile...




    Logfile of HijackThis v1.98.2
    Scan saved at 10:59:48 AM, on 10/2/2004
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\LClock\lclock.exe
    C:\Program Files\Windows Media Player\wmplayer.exe
    C:\Program Files\Y'z ToolBar\YzToolBar.exe
    C:\Program Files\Yahoo!\Messenger\YPager.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Google\Gmail Notifier\gnotify.exe
    C:\Program Files\Hijack This\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot\SDHelper.dll
    O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [YzToolBar] C:\Program Files\Y'z ToolBar\YzToolBar.exe
    O4 - HKCU\..\Run: [LClock] C:\Program Files\LClock\lclock.exe
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
    O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
    O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
    O16 - DPF: {53406295-12AB-4F49-824A-C5EAD19365DE} (CHSInstaller Class) - http://www.compaq.com/athome/support/PCHInstallTrust01.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{102D63FE-18C3-47B5-9A14-F8E3726BCB43}: NameServer = 61.1.128.5 61.0.0.5
    O17 - HKLM\System\CS1\Services\Tcpip\..\{102D63FE-18C3-47B5-9A14-F8E3726BCB43}: NameServer = 61.1.128.5 61.0.0.5
     
  5. sujithtom

    sujithtom New Member

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    Nice desktop dude
     
  6. it_waaznt_me

    it_waaznt_me Coming back to life ..

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    Hmm.. Your Logfile looks clean to me ..Btw .. What is the Version of MsJava.dll ...?
     
  7. OP
    OP
    ShekharPalash

    ShekharPalash Web Entrepreneur

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  8. [deXter]

    [deXter] New Member

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    Are you using any Shell Replacement Packs / or dll Replacement packs ?

    Additionally, you may also try this: (Run/cmd)

    sfc /SCANONCE
     
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