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Can not access Google and its websites from WiMax connection

Dr. House

No Regrets
... but your computer or network may be sending automated queries. To protect our users, we can't process your request right now.

I am having a BSNL Wi-Max connection of unlimited 512kbps of which I pay 888rs per month. The problem is that mostly I see this problem of google website We are sorry... but your computer or network may be sending automated queries. To protect our users, we can't process your request right now, like it is showing right now.
Well most of the time it asks for captcha for no reason. I am tired of this from 4-5 months. All other websites work fine. I now use bing.com search engine. What to do?

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Also I can not access WiFi from my router in my laptop from this connection, it shows limited everytime but wifi works fine in Android phone still I can not access google.com, google now and all.
 

RCuber

The Mighty Unkel!!!
Staff member
Re: Can not access Google and its website from WiMax connection

can you check your computer for any malware? also change the DNS to 8.8.8.8 / 8.8.4.4 or OpenDNS 208.67.220.220/ 208.67.222.222 in your router. I believe your IP configuration is incorrect in your laptop.
 
OP
Dr. House

Dr. House

No Regrets
Re: Can not access Google and its website from WiMax connection

There is no malware. I used paid Kaspersky Internet Security and Malware Bytes for scanning. It has been 4-5 months. Now I moved to anti-virus webroot.
Ok. wait I am trying to change DNS now.

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WiFi still not working!! I am using LAN cable to use digit forum now. This google search problem is also in my android phone, or any other device not just the laptop.
 

RCuber

The Mighty Unkel!!!
Staff member
can you post your IP settings? try flushing the DNS. also try disabling the AV and check ?

do you have a static or dynamic IP?

For time being use ZenVPN browser extension to solve this issue.
 
OP
Dr. House

Dr. House

No Regrets
23w172b.png


My Router setting show dynamic IP.

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30wldt1.jpg


These are the Network Connection Details.
I don't know how to find IP settings. :/
 
Last edited:
OP
Dr. House

Dr. House

No Regrets
Laptop showing Wifi limited access but android phone is working fine. I reinstalled windows 8.1 and reset router but still the same issue. :(
 

whitestar_999

Super Moderator
Staff member
try some proxy site to access google site.also go to some site like whatismyaddress.com to see what is your real ip address visible to websites.it may be due to the reason that bsnl is allotting many internal ip on wimax under a few external ip making it look like a particular external ip is sending hundreds of requests(as that external ip is shared by hundreds of wimax users).
 
OP
Dr. House

Dr. House

No Regrets
try some proxy site to access google site.also go to some site like whatismyaddress.com to see what is your real ip address visible to websites.it may be due to the reason that bsnl is allotting many internal ip on wimax under a few external ip making it look like a particular external ip is sending hundreds of requests(as that external ip is shared by hundreds of wimax users).

and what about big issue about my laptop that shows Wifi limited access but works fine in android phone. I reinstalled windows 8.1 and reset router but can not fix that limited access. My laptop in other all WiFi works fine, so nothing is wrong with drivers or hardware.
 

whitestar_999

Super Moderator
Staff member
run ipconfig /all in your laptop command prompt window when it is connected via wifi & when it is connected via lan.then post the results here(don't use forum attachment,instead use imgur if it is pic or just copy paste if it is text).
 
OP
Dr. House

Dr. House

No Regrets
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : batcomputer
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Local Area Connection* 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : E2-2A-82-41-FA-9E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : E0-2A-82-4C-E7-C0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
Physical Address. . . . . . . . . : E0-2A-82-41-FA-9E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6d96:a76d:c774:e157%4(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.10.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 07 June 2015 09:57:12
Lease Expires . . . . . . . . . . : 08 June 2015 09:57:12
Default Gateway . . . . . . . . . : 192.168.10.1
DHCP Server . . . . . . . . . . . : 192.168.10.1
DHCPv6 IAID . . . . . . . . . . . : 81799810
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-04-90-B1-10-1F-74-12-E3-36

DNS Servers . . . . . . . . . . . : 192.168.10.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 10-1F-74-12-E3-36
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{DD232BE1-CFF6-4286-BB19-E4B4BC28BDF6}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
 

whitestar_999

Super Moderator
Staff member
your earlier ipconfig result show wireless adapter as connected & ethernet adapter as disconnected.post the result with ethernet/lan adapter connected.
 
OP
Dr. House

Dr. House

No Regrets
your earlier ipconfig result show wireless adapter as connected & ethernet adapter as disconnected.post the result with ethernet/lan adapter connected.

This one is with LAN connected

Lease Expires . . . . . . . . . . : 08 June 2015 09:57:11
Default Gateway . . . . . . . . . : 192.168.10.1
DHCP Server . . . . . . . . . . . : 192.168.10.1
DHCPv6 IAID . . . . . . . . . . . : 81799810
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-04-90-B1-10-1F-74-12-E3-36

DNS Servers . . . . . . . . . . . : 192.168.10.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 10-1F-74-12-E3-36
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::856b:82e5:f7ee:c941%3(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.10.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 07 June 2015 01:26:57
Lease Expires . . . . . . . . . . : 08 June 2015 10:17:02
Default Gateway . . . . . . . . . : 192.168.10.1
DHCP Server . . . . . . . . . . . : 192.168.10.1
DHCPv6 IAID . . . . . . . . . . . : 51388276
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-04-90-B1-10-1F-74-12-E3-36

DNS Servers . . . . . . . . . . . : 192.168.10.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{DD232BE1-CFF6-4286-BB19-E4B4BC28BDF6}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{9FDA2597-19FC-4879-9104-9302FD24A43B}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

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I too had the same issue with Google, probably something to do with ISP. Never got resolved.

Is there any way to fix this limited WiFi issue?
 

whitestar_999

Super Moderator
Staff member
try turning off wifi password temporarily & restart router to check.also during limited connectivity can you access router settings page.if yes then post wifi dhcp settings when connected via wifi with limited network access.
 

dashing.sujay

Moving
Staff member
Is there any way to fix this limited WiFi issue?

Depends on the reasons, which can be many.

One of my friend had a TP link basic router. He always used to face this issue which only got solved after changing ISP. In your case, I can't see any issue.
 
OP
Dr. House

Dr. House

No Regrets
try turning off wifi password temporarily & restart router to check.also during limited connectivity can you access router settings page.if yes then post wifi dhcp settings when connected via wifi with limited network access.

Yes, it even shows limited even not protected by password.
Can you please tell me how to know WiFi DHCP settings?
 

funskar

Padawan
does it open google when u connect lan cable direct from bsnl wimax adaptor..
n which box is that zte icomm huawei point . mention it & screenshot of wimax device admin panel status page
 
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