Hi guys,
need your help out here.
I bought an BIOSTAR TA 790 GXE 128 M + AMD PHENOM 2 555 BE one and a half years back.
System was running well till march 2012 when it went dead.
motherboard was given to the service center ABACUS peripherals at grant road ,mumbai.
repaired mother board was given to me after 20days which went dead in 7 days.
After that was given a used motherboard 5 times and each time the motherboard turned out to be defective or devoid of some features.
I spoke to the RMA incharge who is offering me an new biostar 790 GX based model for which i have to pay RS 750/ extra
Iam really in a dilema whether to accept this board or not since this board is really outdated.
Till date i been to the service center 13 times and have six RMA receipts from month of march till now.
tell me guys what can one expect from the company , a brand new board or an old out of production motherboard
iam really frustrated with the way things are moving
should i file an consumer complaint in a court demand a new board and or expenses for the time lost and harrasment i suffered .
Ps : can some one share his experience where he has been replaced with a new motherboard from any other company
Company name:motherboard biostar ,
Product (be exact):biostar 790 gxe 128 m
Name of the distributor/service provider/dealer and location: abacus peripherals .
Location:,grant road,mumbai
Date of purchase:2yrs back
Description of problems faced and the incident: motherboard rmaed 7 times
In case of RMA complaints, the following also needs to be mentioned:
RMA number/Challan:374 (latest chalan)
Date of RMA: 11/06/2012
thanks
Ashish
need your help out here.
I bought an BIOSTAR TA 790 GXE 128 M + AMD PHENOM 2 555 BE one and a half years back.
System was running well till march 2012 when it went dead.
motherboard was given to the service center ABACUS peripherals at grant road ,mumbai.
repaired mother board was given to me after 20days which went dead in 7 days.
After that was given a used motherboard 5 times and each time the motherboard turned out to be defective or devoid of some features.
I spoke to the RMA incharge who is offering me an new biostar 790 GX based model for which i have to pay RS 750/ extra
Iam really in a dilema whether to accept this board or not since this board is really outdated.
Till date i been to the service center 13 times and have six RMA receipts from month of march till now.
tell me guys what can one expect from the company , a brand new board or an old out of production motherboard
iam really frustrated with the way things are moving
should i file an consumer complaint in a court demand a new board and or expenses for the time lost and harrasment i suffered .
Ps : can some one share his experience where he has been replaced with a new motherboard from any other company
Company name:motherboard biostar ,
Product (be exact):biostar 790 gxe 128 m
Name of the distributor/service provider/dealer and location: abacus peripherals .
Location:,grant road,mumbai
Date of purchase:2yrs back
Description of problems faced and the incident: motherboard rmaed 7 times
In case of RMA complaints, the following also needs to be mentioned:
RMA number/Challan:374 (latest chalan)
Date of RMA: 11/06/2012
thanks
Ashish
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