Alliance Broadband: Some queries?

[kg11sgbg]

Well @TDF,Friends ,no contact from Reliance Site regarding their Thunder 899 Plan.
Thinking of shifting to "Alliance Broadband" ,but keeping BSNL AS PHONE LINE ONLY(General Plan Rs.195/- monthly rental),which has been advised by [MENTION=126812]whitestar_999[/MENTION].

I also thank to [MENTION=102993]mitraark[/MENTION] and other Friends who are using Wishnet/Alliance or other Cable Broadband service.

Ultimately my patience has ran out nearly regarding the bandwidth/speed aspects of BB network by BSNL.

Awaiting more reviews from Alliance Broadband users,particularly [MENTION=20596]Ray[/MENTION].

Please discuss more about Alliance Broadband.

 

[quicky008]

I've also been thinking of shifting to cable bb for a while now but in our area,the cable operators are very rude and negligent in their attitude towards their customers and rarely cooperate or provide any kind of proper support whenever the latter run into any problems with their internet connection.Sometimes,their broadband service remains out of order for 5-6 days at a stretch and when someone calls them to find out what the problem is they either don't answer them at all or even if they do,they say things like "we dont know whats going on,if u have any queries,contact the head office of the isp instead of bothering us" and rudely hang up the phone;when the frustrated customer contacts their ISP directly,it turns out to be of no use either as they in turn,advice the user to contact their local cable wallah instead as apparently,these guys are completely oblivious to the goings on of the cable operators who provide the broadband connections to their customers and have no say in how the former deal with them,which is really weird and annoying to say the least.

Keeping these factors in mind,i still haven't switched to cable bb and am still continuing to use bsnl broadband despite the fact that their download speeds are way too low than what most cable bb users usually get for less than half the price charged by bsnl for a much slower and erratic internet connection.

 

[kg11sgbg]

I've also been thinking of shifting to cable bb for a while now but in our area,the cable operators are very rude and negligent in their attitude towards their customers and rarely cooperate or provide any kind of proper support whenever the latter run into any problems with their internet connection.Sometimes,their broadband service remains out of order for 5-6 days at a stretch and when someone calls them to find out what the problem is they either don't answer them at all or even if they do,they say things like "we dont know whats going on,if u have any queries,contact the head office of the isp instead of bothering us" and rudely hang up the phone;when the frustrated customer contacts their ISP directly,it turns out to be of no use either as they in turn,advice the user to contact their local cable wallah instead as apparently,these guys are completely oblivious to the goings on of the cable operators who provide the broadband connections to their customers and have no say in how the former deal with them,which is really weird and annoying to say the least.

Keeping these factors in mind,i still haven't switched to cable bb and am still continuing to use bsnl broadband despite the fact that their download speeds are way too low than what most cable bb users usually get for less than half the price charged by bsnl for a much slower and erratic internet connection.

Truly,said.But BSNL is really charging too high,even when compared to Reliance Broadband Thunder Plans...
I do not intend to switch off BSNL completely,just keep the phone line for voice connectivity.In that case Cable Broadband may be an option ,as Reliance didn't contact me ,even after I gave my contact details,address accordingly onto their website as given in format.
Keeping BSNL active may help in future shift to its BB plans again,when I find feasible enough.Simply put,there should be a justified logical tradeoff between bandwidth and charge/cost.

 

[quicky008]

Truly,said.But BSNL is really charging too high,even when compared to Reliance Broadband Thunder Plans...
I do not intend to switch off BSNL completely,just keep the phone line for voice connectivity.In that case Cable Broadband may be an option ,as Reliance didn't contact me ,even after I gave my contact details,address accordingly onto their website as given in format.
Keeping BSNL active may help in future shift to its BB plans again,when I find feasible enough.Simply put,there should be a justified logical tradeoff between bandwidth and charge/cost.

Even i gave them my contact details over 2-3 months earlier when i heard about their relatively cheap thunder plans for the first time but they didn't bother to contact me either.On the other hand,i had once contacted airtel's customer care dept casually to know more about their broadband tariffs (out of sheer curiosity),even though i didn't express much interest in opting for airtel after hearing about the exorbitant costs associated with their bb connectivity,they routinely contact me every now and then and try to convince me to shift to airtel by luring me with various ludicrous "special offers" that they claim have been selected especially for me! Bsnl charges way too much for their paltry bb connection-in this day and age when most cable based isps are offering speeds of upto 1-2 Mbps or more for Rs 500-600,they are giving just 512 Kbps speed for Rs 800 which is just truly pathetic-if they could increase their min. speed to atleast 1 mbps,then it would have been far better for most of us.

 

[kg11sgbg]

Even i gave them my contact details over 2-3 months earlier when i heard about their relatively cheap thunder plans for the first time but they didn't bother to contact me either.On the other hand,i had once contacted airtel's customer care dept casually to know more about their broadband tariffs (out of sheer curiosity),even though i didn't express much interest in opting for airtel after hearing about the exorbitant costs associated with their bb connectivity,they routinely contact me every now and then and try to convince me to shift to airtel by luring me with various ludicrous "special offers" that they claim have been selected especially for me! Bsnl charges way too much for their paltry bb connection-in this day and age when most cable based isps are offering speeds of upto 1-2 Mbps or more for Rs 500-600,they are giving just 512 Kbps speed for Rs 800 which is just truly pathetic-if they could increase their min. speed to atleast 1 mbps,then it would have been far better for most of us.

At least whatever lacunae the Cable BB system has,they are not so cheaters or rogue like Rel!anc@ or A!rt@l.

 

[kg11sgbg]

Even i gave them my contact details over 2-3 months earlier when i heard about their relatively cheap thunder plans for the first time but they didn't bother to contact me either.On the other hand,i had once contacted airtel's customer care dept casually to know more about their broadband tariffs (out of sheer curiosity),even though i didn't express much interest in opting for airtel after hearing about the exorbitant costs associated with their bb connectivity,they routinely contact me every now and then and try to convince me to shift to airtel by luring me with various ludicrous "special offers" that they claim have been selected especially for me! Bsnl charges way too much for their paltry bb connection-in this day and age when most cable based isps are offering speeds of upto 1-2 Mbps or more for Rs 500-600,they are giving just 512 Kbps speed for Rs 800 which is just truly pathetic-if they could increase their min. speed to atleast 1 mbps,then it would have been far better for most of us.

Came at last:-->

Dear Mr. Guha,

This is with reference to your e-mail dated January 09, 2015 received at Reliance Customer Care.

We regret the delay in response.

Please note that we are sending your communication to (broadband@relianceada.com), Customer Care unit of your product for further assistance.

One of our Customer Service Representatives will respond to your query shortly.

For any queries pertaining to your product, we request you to write to above mentioned E-mail ID in future.

Assuring you of our best services always.

Thank you for choosing Reliance.

Warm regards,

Kamrunissa Sayed
Officer - Customer Care
Reliance Communications Limited.

Whatever che@ter or thi*f they may be,but I am interested in Reliance Wireline Broadband Thunder 599 Plan(Monthly Rental Rs.1,099/- + 4Mbps bandwidth throughput always unlimited).

 

[topgear]

I'm also on the line of ditching BSNL as soon as I get my money back.