yes,i also face the same problem like you 15days back.The readon is that u dailed the customer care calls morethan 30in a month.The maximum calls per month is 30 and daily minimum 5times.Otherwise from our phone the customercare calls cannot go from my phone.It was automatically locked by the customercare system.It was activated morethan month from my phone.So finally u dail to customer care 30 calls only per month after activated.So wait for a month.I f u dail it tells send sms as QUERY to 121.
THANKS,MAHANKALI SRIHARSHA,KODAD.
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yes,i also face the same problem like you 15days back.The reason is that u dailed the customer care calls morethan 30in a month.The maximum calls per month is 30 and daily minimum 5times.Otherwise the customercare calls cannot go from my phone.It was automatically locked by the customercare system.It was activated morethan month from my phone.So finally u dail to customer care 30 calls only per month after activated.So wait for a month.If u dail it tells send sms as QUERY to 121.
THANKS,MAHANKALI SRIHARSHA,KODAD.