A warning to all seagate hard drives users and buyers

[smazumder]

My 500 GB HDD just died last week. It is the same firmware issue. Apparantly I didn't know about it and did not flash the firmware before it died. I spoke to Seagate about this and they said that the drive can be fixed by just updating the firmware. Since the drive is no longer detected by my system, I cannnot flash it. I need to take it to them.

The strange part is that, he has give me a TOLL Free number in the US whom I should ring and they will get it fixed for free.

I told them I am in india, they have no clue if Seagate India can do anything about here.

Anyone knows if I can get it fixed in India?

 

[topgear]

Where do you live ?

I guess youe-mailed seagate online support. So they gave you a international toll free num.

Just go to your local vendor & ask him about the local seagate service center. He should be able to tell you where to go.