Cyrus_the_virus
Unmountable Boot Volume
Since you have bought this point up here. Let me clarify like we did in the email. Exactly like @Ricky said and as stated in our email, it is for keeping our network clean and legit. In your specific case, you signed up with a Pseudo name and despite asking for your real name a second time, you chose to still give us your Pseduo made up name. This made it necessary for your identity to be established. We deal with real people as we are not a social network, and anonymity does not work when you choose to put content on our servers which could impact our other users and for which we can be held responsible under Indian laws.
We can understand why you are concerned about personal information but all our customer information remains confidential and secure and we are probably one of the very few Indian hosts who have HTTPS encryption throughout our site and customer portals. A first step in protecting your information which almost all other India based hosts fails to do.
Each and every one of our customers go through a simple line of verification to ensure that our network and other customers are not impacted. Most of them provide enough verifiable information at the time of signup that no further documentation is required but in certain cases like yours where it was a deliberate misrepresentation that further processing was warranted. Anyhow, your documentation has been received and your account activated about an hour ago. Hope this clears the air.
PS: Every real business requires you to sign up as a real person. So, establishing your identity should not come as a surprise.
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