Zotac GTX 560 ti BLACK SCREEN PROBLEM

macho84

Ambassador of Buzz
Here is the fact the crysis is the bench marking game of all. It uses all the calculation a gpu as well as cpu can make it work. Not sure what tech. But i fried 2 psu thank fully my other spec remains unaffected. Better get a psu from corsair. Go for higher supply may be this will allow room for expansion say anything in feature. Its a good to spend than later to regret.
 

OminX

Right off the assembly line
I have contacted Zotac in Germany (the country I bought my card) and they were very helpful. They contacted their HQ in Hongkong about my problems. After this they confirmed -by phone- there is a known bug / problem.
The good news is that they also are working on a fix!

This fix is now tested. For this they also wanted my card as soon as possible send to their European technical HQ in the UK. I send my card 31-10 to Zotac and I am waiting for the replacement (with the fix).

I presume the fix is a new bios release? (I believe some other manufacturers solved these issues by raising the default voltages).

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From: support @zotac.de [mailto:support @zotac.de]
Sent: 27 oktober 2011 18:24
To: name@myemail.nl
Subject: broken card

Dear Sir,

we have consultated the headquarter in Hongkong and we are very interested to get your card directly and fix this bug soon completely. Please fill in the attached Excel form. Also please attach a copy of the invoice.

If the data is complete you receive an address to where the defective card should be sent then.

Kind regards

Ihr ZOTAC-Team
Email: support @zotac.de
--------------------
 

OminX

Right off the assembly line
The UK technical support of Zotac did some testing on my 560Ti and they informed me by mail that it will be replaced. The mail also had some attachments with information about this RMA. One of these attachments had some interesting comments: 'upgraded to GTX 570 AMP ZT-50204' (...for real?). Last tuesday I received my replacement and it was indeed a GTX 570 AMP ZT-50204!!! :))

I tested this card the last couple of days with my games (like BF3) and its great! No black screens anymore (or any other problem) and it is a very fast video card. It has also has DisplayPort and has the same size or is slightly bigger than the 560Ti so it is small enough to fit into my (not-so-big) midtower case. I'm very happy with this 570 AMP video card and the excellent support of Zotac!
 
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