Window media player is not being installed

[sushan]

Whenever I tried to install windows media player which have been the software version of sep 2010 digit. I get a msg c:windows\system32\advpack.dll,what is the problem is this a virus problem i do have free avast anti virus and i have another version of windows media player and I would like to install latest version,please advice tech guru!!!!


thank you

 

[pauldmps]

Could you post the exact error message ?

 

[ravi_9793]

what is your OS and what version of WMP you are trying to install.