Will replacing RAM by myself void warranty?

mrinmoy

Playing The Game
Hi, I bought Asus X55C-SX161D, 2 weeks back from flipkart. The laptop is very good at regular task. But there is only one problem- 2Gb RAM. As I am using 64 bit Win 8, the RAM is very low for that. So I cannot open 5-6 task simultaneously, even when I try to open 5-6 chrome tab it slows down. The task manager sometimes shows that free available RAM is as low as 70-80 Mb at some times. So i decided to increase the RAM. Today I called Asus customer care. They said that only an Asus service centre person can upgrade the RAM with only RAM they provide. Or the warranty will void.
So, what do you guys think? Should I myself upgrade the RAM or go to the service centre? Are they saying this only to increase their profit? Will they able to find out if I open the back cover if they see my laptop in case of any problem?
Thanks.
 

d3p

PowerHouse
Hi, I bought Asus X55C-SX161D, 2 weeks back from flipkart. The laptop is very good at regular task. But there is only one problem- 2Gb RAM. As I am using 64 bit Win 8, the RAM is very low for that. So I cannot open 5-6 task simultaneously, even when I try to open 5-6 chrome tab it slows down. The task manager sometimes shows that free available RAM is as low as 70-80 Mb at some times. So i decided to increase the RAM. Today I called Asus customer care. They said that only an Asus service centre person can upgrade the RAM with only RAM they provide. Or the warranty will void.
So, what do you guys think? Should I myself upgrade the RAM or go to the service centre? Are they saying this only to increase their profit? Will they able to find out if I open the back cover if they see my laptop in case of any problem?
Thanks.


Is the RAM Slot back cover sealed with some warranty stickers ?? if no, then you can change it yourself & it won't violate the warranty policy.
 
OP
mrinmoy

mrinmoy

Playing The Game
Is the RAM Slot back cover sealed with some warranty stickers ?? if no, then you can change it yourself & it won't violate the warranty policy.

No there is no sticker, however the cover covers hard drive also along with RAM.
 

krishnandu.sarkar

Simply a DIGITian
Staff member
As long as they don't understand that you opened it it's fine. But to be safe better take it to service center.
 

RON28

Cyborg Agent
as fas as i know, installing RAM on acer laptops voids warranty better go to service and install it.
 

dashing.sujay

Moving
Staff member
If adding RAM voids warranty as per company, then how the hell will service centre will do? I don't think they will agree. If at all they do, they will charge hefty amount. I'll say do it by yourself, and if you ever need to take your laptop for service, just plug the kit out, simple. Even I have added extra RAM in my Asus laptop.
 

krishnandu.sarkar

Simply a DIGITian
Staff member
It's not actually adding RAM. It's like opening the laptop. Generally it says, the device should be opened by trained professionals, and if you try it at home, they won't be responsible for anything and will void warranty.

So service center guys have the authority to do that.

BTW one can easily do that as long as he can fix it same so that later service center guys doesn't catch that it was opened before.
 
OP
mrinmoy

mrinmoy

Playing The Game
Actulaay I have replaced RAM on my previous laptop, but that was when it was out of warranty. I was thinking is there any kind of internal seal?
Even I have added extra RAM in my Asus laptop.
Was there any difficulties during opening the cover?
 

Nerevarine

Incarnate
No, the screws for the case are usually hidden by warranty stickers.. You have to remove them to open the screws..
Better take it to service center to upgrade your RAM.. Even I had upgraded my RAM that way and they didnt charge much
 

krishnandu.sarkar

Simply a DIGITian
Staff member
No, the screws for the case are usually hidden by warranty stickers.. You have to remove them to open the screws..
Better take it to service center to upgrade your RAM.. Even I had upgraded my RAM that way and they didnt charge much

That's the thing. They are smart :)

It's a way to income. Also there's absolutely no difficulty in opening the cover but there can be some sort of sticker and all by which they can recognize.
 

dashing.sujay

Moving
Staff member
No, the screws for the case are usually hidden by warranty stickers.. You have to remove them to open the screws..
Better take it to service center to upgrade your RAM.. Even I had upgraded my RAM that way and they didnt charge much

Didn't charge much ? Charging for RAM upgrade is itself too much IMO. And till date I haven't come across a system which had a seal sticker on either screws or back panel of RAM/HDD area.
 

$hadow

Geek in making
Yeah my y510p has no sticker. Removed both the 4gb ram and placed 2 8gb sticks with ease.
 

Nerevarine

Incarnate
Didn't charge much ? Charging for RAM upgrade is itself too much IMO. And till date I haven't come across a system which had a seal sticker on either screws or back panel of RAM/HDD area.

Actually, now I remember I didnt upgrade my RAM at the service center, I upgraded right at the shop from which I bought the laptop.. At that point of time, I didnt realise they removed the warranty stickers.. even then, i never faced any issue with warranty (My laptop was a Dell)
 
OP
mrinmoy

mrinmoy

Playing The Game
I upgraded the RAM myself with this G.Skill one. :)
The RAM rating have improved from 5.5 to 7.7 and the laptop is a lot faster now. :)
 
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