Why do we see both good & bad reviews for the same product in online shopping sites?

soorajdigit

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Feb 11, 2020
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We have seen product ratings from 1 to 5 for the same product in online shopping sites right? Why is it so? How come the same product is best for some & worst for others?
 

thetechfreak

Legend Never Ends
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Nov 1, 2008
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Reviews are always subjective. Although online reviews in Amazon and all should be the product itself, as in was it defective or something rather than is it a good product.

But sure it gives a good platform for users to voice their opinion and maybe even companies to get very direct feedback from their direct customers and improve the products in the long run.

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RumbaMon19

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Jun 24, 2020
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We have seen product ratings from 1 to 5 for the same product in online shopping sites right? Why is it so? How come the same product is best for some & worst for others?
there is a product,(with multiple sellers) people buy it. Now the reviews will be as follows
1)The seller sent a defective product(may be the mistake of manufacturer or shipping, but still the seller will be blamed)
2)The product's packing was not good (again, maybe torn during shipping, but seller will be blamed)
3)Some fake reviews setup by competitors
4)And sometimes, the product gets bad reputation even when it is not the brand's mistake. e.g. saw a review of asus vivobook, the reviewer was complaining about the company, Because, flipkart sold him a refurbished product and when he took it to service center, the warranty did not apply. Now here the flipkart's seller is to be blamed but that guy was blaming Asus for it.
5) Sometimes product did not match the expectations. Some so called audiophiles who like flat response buy earphones from boat or realme like brand and when they find muffled lows, they start complaining. But those who like it, gives 5 star reviews.


so, always read the reviews instead of comparing star rating, as people have different opinions and so does reviews. 1-star given for late delivery or bad packing does not mean the product is bad after all.
 
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soorajdigit

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Joined
Feb 11, 2020
Messages
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there is a product,(with multiple sellers) people buy it. Now the reviews will be as follows
1)The seller sent a defective product(may be the mistake of manufacturer or shipping, but still the seller will be blamed)
2)The product's packing was not good (again, maybe torn during shipping, but seller will be blamed)
3)Some fake reviews setup by competitors
4)And sometimes, the product gets bad reputation even when it is not the brand's mistake. e.g. saw a review of asus vivobook, the reviewer was complaining about the company, Because, flipkart sold him a refurbished product and when he took it to service center, the warranty did not apply. Now here the flipkart's seller is to be blamed but that guy was blaming Asus for it.
5) Sometimes product did not match the expectations. Some so called audiophiles who like flat response buy earphones from boat or realme like brand and when they find muffled lows, they start complaining. But those who like it, gives 5 star reviews.


so, always read the reviews instead of comparing star rating, as people have different opinions and so does reviews. 1-star given for late delivery or bad packing does not mean the product is bad after all.
Not just ratings there both positive and negative reviews for same product

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RumbaMon19

Feel Pain.
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Jun 24, 2020
Messages
339
Not just ratings there both positive and negative reviews for same product

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again, either they are fake reviews or some people recieved damage product or the difference of opinion and taste.
 
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