there is a product,(with multiple sellers) people buy it. Now the reviews will be as followsWe have seen product ratings from 1 to 5 for the same product in online shopping sites right? Why is it so? How come the same product is best for some & worst for others?
Not just ratings there both positive and negative reviews for same productthere is a product,(with multiple sellers) people buy it. Now the reviews will be as follows
1)The seller sent a defective product(may be the mistake of manufacturer or shipping, but still the seller will be blamed)
2)The product's packing was not good (again, maybe torn during shipping, but seller will be blamed)
3)Some fake reviews setup by competitors
4)And sometimes, the product gets bad reputation even when it is not the brand's mistake. e.g. saw a review of asus vivobook, the reviewer was complaining about the company, Because, flipkart sold him a refurbished product and when he took it to service center, the warranty did not apply. Now here the flipkart's seller is to be blamed but that guy was blaming Asus for it.
5) Sometimes product did not match the expectations. Some so called audiophiles who like flat response buy earphones from boat or realme like brand and when they find muffled lows, they start complaining. But those who like it, gives 5 star reviews.
so, always read the reviews instead of comparing star rating, as people have different opinions and so does reviews. 1-star given for late delivery or bad packing does not mean the product is bad after all.