whost.in - Fast, Reliable web Hosting - New Offers
blue_earth
Broken In
I had gone for this provider about 6 months ago. He helped me in transferring my site from my previous webhost and my site was up an running instantly. They used to answer support tickets also within one hour.
But now, all that seems to have changed. My site has been down for more than 4 days. I have sent emails, raised support tickets and tried to contact them on the mobile number mentioned on their website (ALWAYS OFF and SMS NOT DELIVERED). Looks like Whost.in has also become like other Indian webhosts. I can't even access cpanel or ftp to download my site contents and transfer it somewhere else. The owner of whost.in, Mr. Ravi, has simply disappeared. Their so called 24/7 live support is ALWAYS offline.
I fail to understand what to do now. Attempts to contact them have been in vain. I am not being able to download my stuff off their server to transfer my site somewhere else. I request people here not to go for this host.
But now, all that seems to have changed. My site has been down for more than 4 days. I have sent emails, raised support tickets and tried to contact them on the mobile number mentioned on their website (ALWAYS OFF and SMS NOT DELIVERED). Looks like Whost.in has also become like other Indian webhosts. I can't even access cpanel or ftp to download my site contents and transfer it somewhere else. The owner of whost.in, Mr. Ravi, has simply disappeared. Their so called 24/7 live support is ALWAYS offline.
I fail to understand what to do now. Attempts to contact them have been in vain. I am not being able to download my stuff off their server to transfer my site somewhere else. I request people here not to go for this host.
blue_earth
Broken In
Update: After writing here, today, after nearly 5 days of waiting for a response, I get a reply from some person called "Siddarth", (who I'm pretty sure is Mr. Ravi himself, managing a pathetic one man show at whost.in) that it was my fault for not updating the NS records and A records after they were changed. This ofcourse is a blatant lie as I had changed the NS records on the day they sent an email to change them. As you can see, I haven't mentioned the A record, as inspite of their IP Address/A record being changed, it was not mentioned in that e-mail. So it was obviously assumed by me that the IP address of the server had not changed. Their email sent to me is given below:
*****************
Hello,
We have made a small change on the server and your hosting account.
Please update nameserver address of your domain name uniquewood.in, addon domains (if you are using any), parked domain names (if you are using any) to following address.
+==========================+
ns1.lophost.com
ns2.lophost.com
+==========================+
There will be no downtime of your site during nameserver change.
Please change nameserver address of your domain name soon.
Feel free to reply this mail if you have any query.
Best Regards:
Ramesh
****************************
As you can see, nothing has been mentioned about the A record / IP Address changes. \
Siddarth mentioned that their server was not down and it was entirely my fault. He conveniently said "sorry" and provided me with the IP address in the same e-mail. After changing the IP address in the record, I was able to access my site. However, it seems that my site was down since April 24th, as per records in the traffic logger plugin that I have installed on the site. Since I was out of station at this time, I could not check this earlier.
Also, many recent changes that I had made to the site are lost. It was pretty obvious that their server had crashed and since they do not have any proper system of backups, they simply restored a very old copy of the backup and are now trying to push the entire blame on me.
The basic problem with 99.9% Indian web hosts is this type of unprofessional and callous attitude.
I would request members here who want their websites for non personal use, NOT to purchase hosting services from such pathetic scoundrels. Their offers sound too good to be true, and, in 99% of the cases, they really are!
There is obviously no point in asking for a refund (although whost.in claims that they refund if the uptime guarantee of 99.9% is not met - WHAT A SCAM). Mr Ravi, I'm pretty sure, has vanished by now.
Because of all this nonsense, I was forced to purchase web hosting from another webhost, and this time, it is not a reseller (hopefully).
*****************
Hello,
We have made a small change on the server and your hosting account.
Please update nameserver address of your domain name uniquewood.in, addon domains (if you are using any), parked domain names (if you are using any) to following address.
+==========================+
ns1.lophost.com
ns2.lophost.com
+==========================+
There will be no downtime of your site during nameserver change.
Please change nameserver address of your domain name soon.
Feel free to reply this mail if you have any query.
Best Regards:
Ramesh
****************************
As you can see, nothing has been mentioned about the A record / IP Address changes. \
Siddarth mentioned that their server was not down and it was entirely my fault. He conveniently said "sorry" and provided me with the IP address in the same e-mail. After changing the IP address in the record, I was able to access my site. However, it seems that my site was down since April 24th, as per records in the traffic logger plugin that I have installed on the site. Since I was out of station at this time, I could not check this earlier.
Also, many recent changes that I had made to the site are lost. It was pretty obvious that their server had crashed and since they do not have any proper system of backups, they simply restored a very old copy of the backup and are now trying to push the entire blame on me.
The basic problem with 99.9% Indian web hosts is this type of unprofessional and callous attitude.
I would request members here who want their websites for non personal use, NOT to purchase hosting services from such pathetic scoundrels. Their offers sound too good to be true, and, in 99% of the cases, they really are!
There is obviously no point in asking for a refund (although whost.in claims that they refund if the uptime guarantee of 99.9% is not met - WHAT A SCAM). Mr Ravi, I'm pretty sure, has vanished by now.
Because of all this nonsense, I was forced to purchase web hosting from another webhost, and this time, it is not a reseller (hopefully).
OP
ravi_9793
TechTin.com
@blue_earth,
I just checked your support ticket.
IP was not mentioned in the mail, which I accept is our fault. But I can ensure you that, your site was down only after 8th May.
As per our guarantee, we offer money back of the month in which your site is not UP as per our promise. But you have been said that we will issue 50% refund of your payment.
But you have still not sent us your paypal ID.
I am not vanished. The hosting business is looked by my friends.
I just checked your support ticket.
IP was not mentioned in the mail, which I accept is our fault. But I can ensure you that, your site was down only after 8th May.
As per our guarantee, we offer money back of the month in which your site is not UP as per our promise. But you have been said that we will issue 50% refund of your payment.
But you have still not sent us your paypal ID.
I am not vanished. The hosting business is looked by my friends.
rohan_1987
Right off the assembly line
Or have you vanished now?
For the last one week, I have been trying to find some online live support and everytime it says "Laeave a message". Fine, I left a message and no one ever responded. Not once, but I have left atleast 3 messages.
The mobile no of your website which says 'Contact by SMS by sales, billing and support' is "SWITCHED OFF".
I think your "friends" are not doing a good job.
I had suggested your name to one of my friend and he is now yelling by my name.
Anyways, I am trying to post my requirements over here hoping that someone will look at it and help me.
Multi domain hosting account at 1500/yr
I already have 4 domains which will be redirected to this account.
I tried ordering it from your website but there is no option to proceed without a domain.
rohan_1987
Right off the assembly line
The issue was resolved on the same day, within an hour of sending an 'offline' message to their support team.
OP
ravi_9793
TechTin.com
@comrade,
Not every time seller is wrong.
Please read out TOS, point number 2.
We have not changed our TOS since I started web hosting business. When you purchase any service from us, you agree with our TOS. We didn't suspend your account on 5th june 2010.
You made payment for 1 years, NOT 1 year + 1 day.
Your payment date, paid period, discount, reason for discount, everything is mentioned on the invoice and payment receipt we send.
Please look at screenshot of payment receipt we sent you for both of your service.
*img709.imageshack.us/img709/1807/72371236.jpg
*img695.imageshack.us/img695/6233/93396719.jpg
For discount on second one, you agreed to keep whost.in link on the site, but you didn't placed the link on the site.. Then also, we never asked you to make payment of discounted amount.
Now, see the date on new invoice:
*img413.imageshack.us/img413/9708/11386547.jpg
Instead of blaming us, you should care to make payment on time.
We provided you top quality hosting. You faced only two problems during our one year service.
1. Transfer of your site from old host.
2. Account locked because of many failed login.
So, where we are wrong and where we are unprofessional:
Yes, we are unprofessional, because:
we didn't suspend your account on 5th June 2010
Gave you extra 7 days time after renewal date time to make payment.
Didn't ask for payment of discounted amount which we gave you for placing whost.in link on the site.
Not every time seller is wrong.
Please read out TOS, point number 2.
We have not changed our TOS since I started web hosting business. When you purchase any service from us, you agree with our TOS. We didn't suspend your account on 5th june 2010.
You made payment for 1 years, NOT 1 year + 1 day.
Your payment date, paid period, discount, reason for discount, everything is mentioned on the invoice and payment receipt we send.
Please look at screenshot of payment receipt we sent you for both of your service.
*img709.imageshack.us/img709/1807/72371236.jpg
*img695.imageshack.us/img695/6233/93396719.jpg
For discount on second one, you agreed to keep whost.in link on the site, but you didn't placed the link on the site.. Then also, we never asked you to make payment of discounted amount.
Now, see the date on new invoice:
*img413.imageshack.us/img413/9708/11386547.jpg
Instead of blaming us, you should care to make payment on time.
We provided you top quality hosting. You faced only two problems during our one year service.
1. Transfer of your site from old host.
2. Account locked because of many failed login.
So, where we are wrong and where we are unprofessional:
Yes, we are unprofessional, because:
we didn't suspend your account on 5th June 2010
Gave you extra 7 days time after renewal date time to make payment.
Didn't ask for payment of discounted amount which we gave you for placing whost.in link on the site.
Last edited:
comrade
foreign return(0)
What do you say for the mail I received from you? which clearly stated that service is from 05/06/09 - 05/06/10.
*i49.tinypic.com/evb7mu.jpg
I agree that I couldn't put the link as promised for which you could have revise our plan charges or may be changing the plan to halfyearly with a notice. But that didn't happen.
*i49.tinypic.com/evb7mu.jpg
I agree that I couldn't put the link as promised for which you could have revise our plan charges or may be changing the plan to halfyearly with a notice. But that didn't happen.
mschumacher
Right off the assembly line
Hey guys,
I dont own this site, but I am currently hosting my sites on stablehost.com , the lowest plan is what most of you will need, apply a 50% off coupon BDAY and get a super good host without any problems for around $2 a month. Its worth the extra money. Support responds in seconds usually and max is 10 minutes. Also you can pay month by month, quarterly etc.
Also, they are owned by nerdie networks who are the people behind the edit dns thing. I shifted in May and have suffered absolutely 0 downtime since.
You may google for reviews on the same. My personal review is here :
*wisetechie.com/blog/2010/05/09/cha...t-unlimited-hosting-service-hello-stablehost/
Disclaimer : This has an affiliate link , you may skip that.
I dont own this site, but I am currently hosting my sites on stablehost.com , the lowest plan is what most of you will need, apply a 50% off coupon BDAY and get a super good host without any problems for around $2 a month. Its worth the extra money. Support responds in seconds usually and max is 10 minutes. Also you can pay month by month, quarterly etc.
Also, they are owned by nerdie networks who are the people behind the edit dns thing. I shifted in May and have suffered absolutely 0 downtime since.
You may google for reviews on the same. My personal review is here :
*wisetechie.com/blog/2010/05/09/cha...t-unlimited-hosting-service-hello-stablehost/
Disclaimer : This has an affiliate link , you may skip that.
OP
ravi_9793
TechTin.com
@comrade,
thats just the standard format web hosting industry uses. My datacenter also show me paid period as 01/june/2010 - 01/july/2010. But they will suspend my servers on 1st july, if I fail to make payment on / before 30th of the month.
My datacenter don't give me any extra day to make payment, they just suspend servers on renewal date if invoice is unpaid.
Care to see renewal date and amount in client area and must read our terms of service.
you requested to cancel the accounts, so we canceled. We don't beg like many hosting companies when we receive cancellations saying "sorry, we can offer you one month free hosting ..... etc offers".
thats just the standard format web hosting industry uses. My datacenter also show me paid period as 01/june/2010 - 01/july/2010. But they will suspend my servers on 1st july, if I fail to make payment on / before 30th of the month.
My datacenter don't give me any extra day to make payment, they just suspend servers on renewal date if invoice is unpaid.
Care to see renewal date and amount in client area and must read our terms of service.
you requested to cancel the accounts, so we canceled. We don't beg like many hosting companies when we receive cancellations saying "sorry, we can offer you one month free hosting ..... etc offers".
slugger
Banned
if I promise to pay before expiry date, how is @ravi_9793's domain registration service? Any dissatisfied @ravi_9793's customer here?
@ravi_9793
I am looking to buy a couple of .in domain names from you. Can I get it for Rs. 99 each?
I also want to buy a .info domain name. Can you quote a lower price, say like a sale-type price of Rs 42? Will also buy a couple if you can give me a good price for the domain names. Hosting not required
Thanks
@ravi_9793
I am looking to buy a couple of .in domain names from you. Can I get it for Rs. 99 each?
I also want to buy a .info domain name. Can you quote a lower price, say like a sale-type price of Rs 42? Will also buy a couple if you can give me a good price for the domain names. Hosting not required
Thanks
OP
ravi_9793
TechTin.com
.in / .co.in domains -> rs. 125/- (for first year) offer valid till 30th september.if I promise to pay before expiry date, how is @ravi_9793's domain registration service? Any dissatisfied @ravi_9793's customer here?
@ravi_9793
I am looking to buy a couple of .in domain names from you. Can I get it for Rs. 99 each?
I also want to buy a .info domain name. Can you quote a lower price, say like a sale-type price of Rs 42? Will also buy a couple if you can give me a good price for the domain names. Hosting not required
Thanks
.info -> Rs. 450/- (we have no offer on .info domains)
I suggest you to get .info domains from Godaddy @Rs. 42/- (first year)
You will get full control of domain name including Auth code. You can move / transfer domain name to any registrar without any support from us.
For fast response, please send mail to sales [@] whost.in
OP
ravi_9793
TechTin.com
+==================================+
Limited Time Offer on Domains
+==================================+
.in -> Rs. 99/-
.co.in -> Rs. 99/-
.com -> Rs. 370/-
.net -> Rs. 370/-
.org -> Rs. 370/-
.info -> Rs. 370/-
Offer ends on 30th September 2010
How to purchase domains under offer price:
1. Visit Check for availability of Domain Name | whost.in
2. Place order for domain name and make payment.
Price on our website is already discounted price. You don't need any coupon.
After making payment, wait for few minutes. We will review your order and activate your domain name.
Limited Time Offer on Domains
+==================================+
.in -> Rs. 99/-
.co.in -> Rs. 99/-
.com -> Rs. 370/-
.net -> Rs. 370/-
.org -> Rs. 370/-
.info -> Rs. 370/-
Offer ends on 30th September 2010
How to purchase domains under offer price:
1. Visit Check for availability of Domain Name | whost.in
2. Place order for domain name and make payment.
Price on our website is already discounted price. You don't need any coupon.
After making payment, wait for few minutes. We will review your order and activate your domain name.
OP
ravi_9793
TechTin.com
+-----------------------------------------------+
Offers on Domains
+-----------------------------------------------+
.com -> Rs. 370/-
.net -> Rs. 370/-
.org -> Rs. 370/-
.in -> Rs. 99/-
.co.in -> Rs. 99/-
.co -> Rs. 1299/-
www.whost.in/domains
+-----------------------------------------------+
Offers on Reseller Hosting
+-----------------------------------------------+
Free Domain name (worth Rs. 450/- per year)
Free WHMCS license (worth Rs. 725 per month)
Free SSL certificate
Free End User Support
Free Domain Reseller
Free Website Template
R1 Soft Backup
4 Backup per day of last 14 days (total 56 restore points)
RVSiteBuilder Pro
RvSkin
Softlayer Datacenter
1000 Mbps server port speed
Powerful 8 core server.
Price starting only Rs. 900/- per month
Check our Reseller Hosting plans: Reseller Web Hosting Plans | whost.in
Offers on Domains
+-----------------------------------------------+
.com -> Rs. 370/-
.net -> Rs. 370/-
.org -> Rs. 370/-
.in -> Rs. 99/-
.co.in -> Rs. 99/-
.co -> Rs. 1299/-
www.whost.in/domains
+-----------------------------------------------+
Offers on Reseller Hosting
+-----------------------------------------------+
Free Domain name (worth Rs. 450/- per year)
Free WHMCS license (worth Rs. 725 per month)
Free SSL certificate
Free End User Support
Free Domain Reseller
Free Website Template
R1 Soft Backup
4 Backup per day of last 14 days (total 56 restore points)
RVSiteBuilder Pro
RvSkin
Softlayer Datacenter
1000 Mbps server port speed
Powerful 8 core server.
Price starting only Rs. 900/- per month
Check our Reseller Hosting plans: Reseller Web Hosting Plans | whost.in