[MENTION=293224]DK_WD[/MENTION], can a customer claim warranty on OEM drives like WD10JPVX if he has valid bill?
Hi [MENTION=145143]SaiyanGoku[/MENTION],
To check the possibility, you have to check the warranty of the product. For warranty check, you have to enter the product serial number In the WD portal.
Please refer to the link below for Warranty check:-
Support Answers
Based on my Knowledge, the Original Equipment Manufacturer hard drives are sold to OEM Computer manufacturers or Distributors in bulk packaging.
It may not contain a warranty from Western Digital. When Western Digital sells hard drives to OEM computer manufacturers such as HP, Compaq,acer, etc., we sell these drives without warranty. The OEM computer manufacturer would include the hard drive under the warranty of the computer system that the hard drive was installed into. For more information about hard drive warranties, please see our Warranty Policy.
Support Answers
In your case, I would suggest you to call our customer support team in India for further assistance on your matter.
The following link has details of India support team:
Support Answers
Good luck and keep me posted.