tried to save outlook.pst to external drive, got CRC error, ran chkdsk, ran scanpst.e

Discussion in 'Software Q&A' started by kunaltech, Oct 8, 2009.

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  1. kunaltech

    kunaltech New Member

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    Kindly Help me out of this.

    Here's the sequence I've gone through.

    1) I was copying outlook.pst to an external drive, got a cyclic redundancy error (I've been able to copy other files to this drive today so it appears the problem is specifically with the outlook.pst file). Note: Outlook 2003 runs just fine when I run the program, the only problem (thus far) is that I can't copy the outlook.pst file.

    2) The ExpertsExchange advice was to then rename outlook.pst to old.pst (which I did), and then to find and run the Inbox Repair Tool (scanpst.exe) on the old.pst file (which I have now tried several times).

    3) Each time I run scanpst.exe on old.pst I get 30% through the first phase when the error message appears that reads: "An unexpected error prevented access to this file. Use ScanDisk to check the disk for errors, and then try using the Inbox Repair tool again."

    Since I use XP Home, am I right in understanding that the XP Home version of ScanDisk is to run chkdsk? If so, I have already done this and found no errors. So what do I do now?

    Thank You
    Kunal Mehta
     
  2. janki2008

    janki2008 New Member

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    Re: tried to save outlook.pst to external drive, got CRC error, ran chkdsk, ran scanp

    Try using spinrite 6 from grc.com & check the status of your HDD
    Let us know what happens

    Janki
     
  3. OP
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    kunaltech

    kunaltech New Member

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    Re: tried to save outlook.pst to external drive, got CRC error, ran chkdsk, ran scanp

    sorry for late reply but this doesnt have trial version where i can use and this much i cant pay as of now
     
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