The article describes procedures of removing Norton AntiVirus 2005 on Windows 98/2000/ME and XP operating systems. While the initial description outlines the method of removing the application through Add/Remove Programs in the Control Panel, the latter half gives the workaround for situations when elimination through Add/Remove Programs fails.
More Information
The standard method of removing Norton AntiVirus 2005 is through Add/Remove Programs of the Windows Control Panel.
To uninstall the software from Windows Control Panel, follow the steps below:
1. Move to the Control Panel. Follow the path:
a) Start -> Settings -> Control Panel on Windows 98/2000/ME operating systems.
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b) Start -> Control Panel on Windows XP operating system.
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2. Double click Add/Remove Programs. The screenshot below depicts the Control Panel window on Windows 98/2000/ME operating systems.
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3. In the list of currently installed programs, select Norton AntiVirus 2005 (Symantec Corporation) and click Remove.
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4. Click Remove All to confirm the delete operation of the product.
5. If files are present in the quarantine folder, a message will appear asking you if you want to delete them. Clicking Yes deletes the quarantined files while No leaves the files inaccessible on your computer.
6. Click Reboot Now and then click Finish.
Workaround
Removal instructions when uninstalling through Add/Remove Programs fails
Step 1. Removing Norton AntiVirus 2005 from the System Registry
Follow the steps below to remove the registry keys of Norton AntiVirus 2005 by making use of the corresponding reg file depending on your operating system:
NOTE: It is strongly recommended that you take a backup of the system registry before attempting any modifications. This is to prevent situations when incorrect changes can result in permanent loss of data or file corruption. Please be careful and modify only the keys specified.
To remove registry keys of Norton AntiVirus 2005:
1. Get the corresponding zip file from our site:
a) *download.winantivirus.com/files/nav2005_2kxp_removal.zip if you have Windows XP/2000 operating system.
b) *download.winantivirus.com/files/nav2005_98Me_removal.zip if you have Windows 98/ME operating system.
2. Click Save in the File Download dialog.
3. Change the location in the Save in field to Desktop and click Save.
4. If prompted, click Close when the download completes.
5. Unzip the downloaded archive to the desktop and double-click the unzipped nav2005_removal.reg file on the desktop to import the changes into your registry.
6. At the next prompt, click OK. The Norton AntiVirus 2005 registry keys are removed.
7. Reboot your PC to proceed with next step.
Proceed to the next section.
Step 2. Remove Norton AntiVirus folders
To remove Norton AntiVirus folders:
1. Click Start -> Run from the Windows Desktop.
2. In the Open field, type the destination of Norton AntiVirus 2005’s Program Files folder. The default destination is C:\Program Files\Norton AntiVirus. If you installed the application to any other location, type the corresponding destination.
3. Delete the Norton AntiVirus 2005 installation folder.
4. Next, do one of the following:
* If you have no other Symantec products on the computer, delete the following three folders:
C:\Program Files\Symantec
C:\Program Files\Common Files\Symantec Shared
C:\Documents and Settings\All Users\Application Data\Symantec
*
If you have other Symantec products on the computer, delete the following folder:
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus
This completes the removal procedures of Norton AntiVirus 2005 from your computer.
NOTE: If you encounter any problems after the abovementioned operationsm please reinstall Windows Script 5.6.
To reinstall Windows Script 5.6, follow the steps below:
1. Go to the Microsoft link:
a) "Windows Script 5.6 for Windows 2000 and XP."
www.microsoft.com/downloads/details...43-7e4b-4622-86eb-95a22b832caa&displaylang=en
If the operating system installed on your PC is Windows 2000 or Windows XP. Click the Download button under the header to begin the download.
b) "Windows Script 5.6 for Windows 98 and ME."
www.microsoft.com/downloads/details...F6-249C-4A72-BFCF-FC6AF26DC390&displaylang=en
If the operating system installed on your PC is Windows 98/ME. Click the Download button under the header to begin the download.
2. Click Open or Run this program from its current location.
3. Click Yes at the next prompt.
4. Click Yes at the license Agreement.
5. When the installation finishes, the dialog box "Windows Script 5.6 is now installed!" opens. Click OK.
6. Close all running programs, and restart the computer.
Source:winantivirus.com
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