System is infected with Trozan.zlob

[sainit]

Hi friends,

Today when I did complete scan of system Norton found a virus named “Trozan.zlob”. It says that virus has been Quarantined.
Location of infected file is “C\System Volume Information\_restore{0DC646D4-6370-4A63-B63A-1F14B5939DE9}RP54\”.

I am unable to delete the infected file. Whenever I try to delete it says that file is either compressed file in a container or has been moved or an email message. When I searched on the Norton antivirus site for solution the had given, I did not find any of the registry key they have been given to delete from registry editor.

So friends pls tell me what actions should, I take so that my system did not get any harm from this Virus. I am using window XP with Service pack 2. My virus definition file is updated.

My motive is to prevent system from any harm. So pls help me.

thanx

 

[anandk]

first turn off 'system restore' facility/service.
go to safe mode and scan ur pc with ur updated antivirus
then using windows disk cleaner remove all but the last systemrestore points.
check *www.precisesecurity.com/computer-virus/avtzf-dec016.htm for a detailed solution.

 

[__Virus__]

first turn off 'system restore' facility/service.
go to safe mode and scan ur pc with ur updated antivirus
then using windows disk cleaner remove all but the last systemrestore points.
check *www.precisesecurity.com/computer-virus/avtzf-dec016.htm for a detailed solution.

thats well and all explained... that should help u out