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Steps to Take Before Posting your Hijack This Log
If you are not using the latest version of Hijack This, Version 1.98.2, please download it from:
If you have your own anti-virus program, please update it and do a complete scan.
Use Trend Micro's Online scanner
*housecall.trendmicro.com/housecall/start_corp.asp
Housecall often finds things that popular AV programs miss.
Select your location and click go. If you have never used Trend Micro's online scanner before, you will have to install their active X component. After that is finished installing, the update engine and pattern file will begin downloading. If you are on a dialup connection, this will take several minutes but it's well worth the wait.
To use Housecall, you need one of the following browsers:
Microsoft Internet Explorer (version 4.0 or above)
Netscape Navigator (version 3.01 or above)
Check 'Auto Clean' and 'My computer' and click 'Scan'.
Download these two programs
Here are instructions on how to use both programs:
If you unsure about other programs on your computer, please search this database:
*www.spywareguide.com/product_search.php
A partial search query generally works best: 'Bon' or 'Bud' will return Bonzi Buddy, for example. A full list can be viewed at this sight as well as different categories of adware/spyware/malware.
Finally, reboot normally. Run Hijack This, Scan and post the log. Make sure you post the complete log including the HJT version and Windows version information. Include a detailed description of the problems you are experiencing. When posting, use a descriptive topic title:
Hijack This Log - {Place Brief Description of the Problem Here}
(example: HijackThis Log - Windows constantly reboots)
If the particular problem that prompted you to post a log goes away after following the above steps, please post a fresh log anyway. Sometimes a problem will return after a reboot if it was not removed successfully. Once it has been determined your system is clean, additional follow-up steps will be given. It is important to follow any steps given to ensure a good 'fix'.
After posting your log, someone will analyze it as soon as possible and give you further instructions.
Please be patient. The analysis can sometimes take awhile. The time will depend on the amount of spyware/malware which is on your system. Hopefully the above steps will fix most, if not all, of the problems.
this is the source
If you are not using the latest version of Hijack This, Version 1.98.2, please download it from:
- *tomcoyote.com/hjt/
- *www.majorgeeks.com/download3155.html
If you have your own anti-virus program, please update it and do a complete scan.
Use Trend Micro's Online scanner
*housecall.trendmicro.com/housecall/start_corp.asp
Housecall often finds things that popular AV programs miss.
Select your location and click go. If you have never used Trend Micro's online scanner before, you will have to install their active X component. After that is finished installing, the update engine and pattern file will begin downloading. If you are on a dialup connection, this will take several minutes but it's well worth the wait.
To use Housecall, you need one of the following browsers:
Microsoft Internet Explorer (version 4.0 or above)
Netscape Navigator (version 3.01 or above)
Check 'Auto Clean' and 'My computer' and click 'Scan'.
Download these two programs
- Spybot Search and Destroy
- AdAware
Here are instructions on how to use both programs:
- Using Spybot - Search & Destroy
- Using Ad-Aware SE
- Alexa Toolbar
- Bargain Buddy
- Bonzi Buddy
- Comet Cursor
- Date Manager
- Download Accelerator Plus (Free version)
- Hotbar
- Huntbar
- Kazaa
- Memory Meter
- My Search Bar
- New.Net or NewDotNet
- SearchSquire
- SideFind or IS Technologies SideFind
- Smiley Central
- Weatherbug
- WebHancer or WEBHANCER AGENT
- WebSearch Toolbar
- WildTangent
- Winad
- Windows SyncroAd or SyncroAd
If you unsure about other programs on your computer, please search this database:
*www.spywareguide.com/product_search.php
A partial search query generally works best: 'Bon' or 'Bud' will return Bonzi Buddy, for example. A full list can be viewed at this sight as well as different categories of adware/spyware/malware.
Finally, reboot normally. Run Hijack This, Scan and post the log. Make sure you post the complete log including the HJT version and Windows version information. Include a detailed description of the problems you are experiencing. When posting, use a descriptive topic title:
Hijack This Log - {Place Brief Description of the Problem Here}
(example: HijackThis Log - Windows constantly reboots)
If the particular problem that prompted you to post a log goes away after following the above steps, please post a fresh log anyway. Sometimes a problem will return after a reboot if it was not removed successfully. Once it has been determined your system is clean, additional follow-up steps will be given. It is important to follow any steps given to ensure a good 'fix'.
After posting your log, someone will analyze it as soon as possible and give you further instructions.
Please be patient. The analysis can sometimes take awhile. The time will depend on the amount of spyware/malware which is on your system. Hopefully the above steps will fix most, if not all, of the problems.
this is the source