[Query] [Solved] TheITdepot.com messed up my order

[papul1993]

Hi guys,
I rarely order stuff only. This was the first time I ordered computer components online.

Company name: TheITDepot.com

Product (be exact): Corsair CX430 V2 PSU

Date of purchase: 2012-05-09

Description of problems faced and the incident: So I called those *******s(pardon my language, I am very pissed off ATM) 2 times inquiring about the availability of the PSU. Both times they said it was in stock and ready to ship. So I went with it and ordered it. The payment was done by SBI CREDIT CARD(VISA). Total damages were Rs. 3018.

Now they called me and said that the product is unavailable and they can't ship it. I told them to return the money. Now I am worried as to whether the money will be returned as the payment was done by a credit card. I know that money can be returned using debit card, as the card is linked directly to the back account. But I am not sure regarding credit card. I got this email from them *i.imgur.com/viMiG.png

Have you guys ever faced this problem before? Was the money returned? If it was, where was it returned? Directly to your savings bank account or did your credit limit for your card account decreased?

Thanks


UPDATE: Okay, I got the money back. It was quick.

 

[Champ]

Re: TheITdepot.com messed up my order

First of all relax, your money is safe
Amount will be credited back to ur CC account
In simple words your credit card statement will show two transactions
1. Debit transaction of 3018 (you paying them)
2. Credit transaction of 3018 (they paying you)

Net effect zero

 

[papul1993]

Re: TheITdepot.com messed up my order

First of all relax, your money is safe
Amount will be credited back to ur CC account
In simple words your credit card statement will show two transactions
1. Debit transaction of 3018 (you paying them)
2. Credit transaction of 3018 (they paying you)

Net effect zero

How much time does it usually take? 1 day? 1 week?

 

[tkin]

Re: TheITdepot.com messed up my order

^^ Read the mail, a week max, just wait patiently, itdepot has a clean record.

 

[papul1993]

Re: TheITdepot.com messed up my order

I hope it does. My current PSU is hanging by a thread. (and four screws)

 

[ico]

Re: TheITdepot.com messed up my order

Money was credited back.

Closing on OP's request.