pkkumarcool
Game & anime Lover
not for me today again apple music subscription payment failed for me.
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Official iOS devices thread
vidhubhushan
Alakh Niranjan
1. international transactions enabled?
2. remove the card and add it again to check.
pkkumarcool
Game & anime Lover
yeah both domestic and international transactions enabled(tried card on paytm(with otp) as well as working to buy on origin(without otp))
yeah would do that
Have you removed and added card again?
vidhubhushan
Alakh Niranjan
i did that first time in dec 21 and it worked. tokenization issue (for which i got a prompt in some app, i think paytm to do that failing which i'll be required to enter it every time) might be creating this issue so removing and readding might create token - just some trial n error method. one bank sent me info regarding this and on their site somewhere i saw some services will work but apple's name was not there then but their card works now. looks like its a mess out there and no one has proper info regarding this.
theterminator
Wise Old Owl
For my iCloud storage, i add funds to Apple ID & it will auto deduct it from there
vidhubhushan
Alakh Niranjan
don't know how last month it worked but yesterday i got emails from my bank as well as apple that subscription transaction was declined.
bank says -"Reason for transaction decline is: Effective 1st Oct 2021, the Bank will have to decline all such recurring transactions on cards initiated by merchants non compliant with the new RBI guidelines."
asked apple support but they have not responded. it appears they either are clueless or know apple has not complied with the guidelines.
saw some people's response at different places that sbi mastercard & icici visa are working for some.
2 weeks back i asked a bank rm how it worked for me when their website says apple has not complied but no one has any answers there as well. this has become a big mystery now.
@pkkumarcool @whitestar_999
bank says -"Reason for transaction decline is: Effective 1st Oct 2021, the Bank will have to decline all such recurring transactions on cards initiated by merchants non compliant with the new RBI guidelines."
asked apple support but they have not responded. it appears they either are clueless or know apple has not complied with the guidelines.
saw some people's response at different places that sbi mastercard & icici visa are working for some.
2 weeks back i asked a bank rm how it worked for me when their website says apple has not complied but no one has any answers there as well. this has become a big mystery now.
@pkkumarcool @whitestar_999
Indian banks support & IT dept are mostly clueless when it comes to international txns. The most likely reason for your earlier txn being successful was that bank system actually did not implement rbi instructions at that time & only now they have implemented it. You need to go to banks sites of all the cards you hold & search under "merchant registration/similar" section to find Apple there & register for it on your card.
vidhubhushan
Alakh Niranjan
list of merchants complied with the guidelines which was there on the bank's website did not had the name of apple even then but it worked first time. i checked but apple's name is not there on hdfc, citibank or icici. it appears apple is not interested in complying as their only solution is to add money to apple id. since i am only using apple music, next month i will choose 999 yearly plan to avoid this headache.
First time it worked because bank did not actually implemented the system even though its site showing list of eligible merchants. Apple is likely not interested because such international txn revenue from India not worth to go through the hassle of setting up a new partnership contract with a major Indian bank.
vidhubhushan
Alakh Niranjan
i asked about it in hdfc & icici but bank staff is so pathetic that none of them had any idea even though they asked time to check with tech team. icici bank staff (not just frontliners, even 2-3 level above them including tech team) is so idiot now that they don't have any idea about most of them things going on in the bank. they have started sending some useless info sms (like cc statement sent to your email id) at 6:19 in the morning. when i complained they say it is auto sent and we have not done anything. i asked them if their computer system is taken over by skynet.
anyways thanks dear.
No problem & this is an issue with all banks in India. Reason being, in India IT dept in any non-IT company is treated as a forgotten side character unless some need arise. The most knowledgeable customer support I have found till now for a technical issue related to credit cards in India has been amex. No wonder Amex cards have a reputation on international level.
vidhubhushan
Alakh Niranjan
Latest email from Apple regarding payment
RumbaMon19
Feel Pain.
Woah didn't expect apple to accept UPI. I thought it would rather use some third party gateway instead.
vidhubhushan
Alakh Niranjan
upi option was already there before this issue but it required a card for recurring subscription. may be they changed it. i will check it when subscription amount is due next.