[Complaint] NZXT Service

[Tech_Wiz]

Bought the NZXT 410 Crafted Cabinet. Having issue with the Reset and Power Button stickiness. They go down but doesn't come up easy.

Reported this to NZXT Service by TKT No. NKP-200-31052 about 5 days back.

No reply to the Ticket ever since and now they are sending me auotmatic mail that due to no activity from MY SIDE for last 48 hours they are closing the ticket. WTF. Do I have to go there and "Bump" the ticket every other day?

 

[d6bmg]

Firstly, post your problem in NZXT forum.
Secondly, contact primeabgb only after that.

 

[avichandana20000]

mail
To: gulbir@primeabgb.com
CC:
service@nzxt.com
zoe.lee@nzxt.com
Rob.Teller@nzxt.com
sayeh@nzxt.com


Attach the scan copy of the bill, give the ticket number and then the complain.

will surely get solved.(My own experience)

 

[Tech_Wiz]

Hope so. Thanks for the Links.

 

[avichandana20000]

just before ending the mail write "LONGLIVE CORSAIR" and see the magic.

 

[ssk_the_gr8]

just before ending the mail write "LONGLIVE CORSAIR" and see the magic.

what do you mean? could you elaborate?

 

[d6bmg]

just before ending the mail write "LONGLIVE CORSAIR" and see the magic.

What?
Dirty trick.

 

[avichandana20000]

^^ exactly so. i have learnt this trick from another customer letter written to our customer care, praising our opponents..