Which 3 wires are these,I man are these from psu or from front panel of cabinet? If from psu then it looks fine as not all psu connectors are used in a typical system.
Need help in building My first ever gaming PC
- Thread starter Ssangeet
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OP
Ssangeet
In the zone
All of them are part of PSU
Only if complaint made within 5 day of delivery.
www.vedantcomputers.com
If it is over 5 days then you will have to take the mobo to MSI service centre.
www.vedantcomputers.com
If it is over 5 days then you will have to take the mobo to MSI service centre.
nac
Aspiring Novelist
I don't know what else you can do. I don't think Win 10 would be the reason for not loading Ubuntu. Still, disconnect all HDD/ODD and try boot with Ubuntu Live.
Shoot an email to MSI describing your issue. If they say any new troubleshooting option, try that. If they ask you to follow RMA procedure, do that.
Shoot an email to MSI describing your issue. If they say any new troubleshooting option, try that. If they ask you to follow RMA procedure, do that.
OP
Ssangeet
In the zone
I ordered on 30th and received on 5 so I don't think it's 5 days so hope they will do the return and seriously I don't want money ,i just need working Mobo
Better call vedant directly & tell them about this issue(mention the points I mentioned during remote help session). Just tell them that you will send the mobo back & they can themselves check if audio via audio ports on mobo is working or not.If not then just ask them for refund instead of replacement if it is going to take weeks.
SaiyanGoku
kamehameha!!
Could it be possible that Digital Audio (nvidia) driver is hijacking audio stream since hdmi carries both audio and video? What about Realtek drivers not getting installed?
I don't think this is possible.Main issue is that "realtek audio hardware" is not appearing at all in device manager even as an unknown device.Drivers are getting installed(I checked via remote help session) which again furthers my suspicion of hardware issue as a wrong driver cannot be installed or gives error.I also checked via HWinfo64 & it does show an unknown device under audio but speccy doesn't even show that so my guess is some hardware info about realtek audio chip is present but the chip itself is not working.
OP
Ssangeet
In the zone
Because of sunday I did not call,even I have their technician number but I don't find it right to call him today. and yes I will call him tomorrow.
OP
Ssangeet
In the zone
Bro,I tried 4 things including earphone,headphone,two speakers but device is not show at all any of those device...and yes I tried all ports (front+rear). I am seriously get tired to but thanks to Ganesh visarjan program finally feel little OK.
Below is my MSI forum link
B450 MAX everything is fine except SOUND
OP
Ssangeet
In the zone
I did DOA & just MSI Delhi guy called me and said your mobo is working fine ,you only have to do BIOS update...seriously? i done it already & he said it happens sometimes you had to do bios update again...seriously?right now he is sending video of audio jack working fine,i dont know how will he show it in the video. 
DIMAG ka pura XYZ kar diya is Matherboard ne.
DIMAG ka pura XYZ kar diya is Matherboard ne.
Upload video on youtube & post that link here.
How is the TV connected to mobo? If it is hdmi then no use of testing as it will work.If he says earphone is working fine then you have to trust him(or he can max the volume & then place phone very close to earphone & it should record some audible sound coming from earphone). If he says that earphone is working fine then that means he already updated the bios on your mobo.
Edit: I didn't see the speaker wire clearly so may be get him to show that speaker connected via audio port(red circle port) is playing sound.
Edit: I didn't see the speaker wire clearly so may be get him to show that speaker connected via audio port(red circle port) is playing sound.
OP
Ssangeet
In the zone
i already give him updated bios in mobo ...& yes he said earphone is working fine,i asked him multiple times & he said yes it is working.what should i do?
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