Lowepro India Warranty Experiance -One Word Terrible

Stuge

Youngling
I gave my Lower pro 300 runner pro bag for repair to Lower pro Interfoto ,Rajindra Place -Delhi on 22nd December 2011 [They are the distributors of Lowepro bags in India ].At that time I was promised that orignal lowepro zip/zipper will be used to replace the defective one ,and it will take 7-10days to get it fixed .
On 3rd of Jan 2012 I called them to know ,when to pick my bag ,but the guy on the line told me "sir it takes 7-10days "
I got annoyed, and asked him to get it done by evening .Since, I was busy that evening ,I decided to pick the bag on 4th .On 4th evening I reached their office to collect the bag , and to my horror they used local zip's and zipper .On asking why the hell he used local zipper .His reply was even more irritating "sir aap ab lock bhi kar sakte hain ".I was llike WTF ,and left the interfoto with bag .I had no option but to take the bag because of upcoming trip .


Picture

*farm8.staticflickr.com/7175/6636051793_57dca6759e_z.jpg


Note:I've emailed lowerpro about this .
 
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