lipi printer problem


Right off the assembly line
in our office we use lipi serial printer.pc is having win xp sp2 .when i try to print a report of the co which is in 14*11 size ,the printout prints in letter type.thus the paper is wasted as it contains mixed lines, figures .i tried to change the settings from pc as paper size 15*12,cpi17.5 but printout is same.
pl help
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