After doing a bit of research I purchased hp dv-4 3016tx laptop. This laptop has plenty of features like the latest sandy bridge processor and 1 gb ddr5 hd 6750 graphics card. One day while surfing the net I came across an article about the sata bug in the latest intel series 6 chipsets. Unfortunately my laptop has that series 6 chipset. Here is the linkto that article
*www.intel.com/support/chipsets/6/sb/CS-032521.htm
Intel has issued a recall order for all chipsets of this series with stepping b2. I used various methods to determine my chipset stepping and found out that my stepping was b2. I immediately informed hp customer support and there they directed me to this link
*h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c02712015
In that link it is clearly mentioned that if the fourth to sixth digits of your serial numer are greater than or equal to 108 then your laptop does not have the faulty chipset that is the chipset stepping is b3. It also says that because of some bios issue third party software show the chipset stepping as b2 instead of b3.
I used several methods to determine the chipset stepping of my laptop and they all show my stepping as b2. So I am in a dellema now. The only proof that hp is giving me is the serial number of my laptop and that proof dosen't sound good enough to me. All third party software show that my chipset stepping is b2. The olny certain way of identifying the chipset stepping is to look for the s-spec no. The link provides the details
*www.intel.com/Assets/PDF/specupdate/324646.pdf
How can I find out the s-spec no of my chipset?
Do I need to open my laptop for that?
Will that void my warrenty?
Can a hp service center check my chipsets s-spec no?
Why isn't hp fixing this bios issue thats responsible for third party software showing the chipset stepping as b2?
Does any one else have a new intel series 6 laptop from hp?
*www.intel.com/support/chipsets/6/sb/CS-032521.htm
Intel has issued a recall order for all chipsets of this series with stepping b2. I used various methods to determine my chipset stepping and found out that my stepping was b2. I immediately informed hp customer support and there they directed me to this link
*h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c02712015
In that link it is clearly mentioned that if the fourth to sixth digits of your serial numer are greater than or equal to 108 then your laptop does not have the faulty chipset that is the chipset stepping is b3. It also says that because of some bios issue third party software show the chipset stepping as b2 instead of b3.
I used several methods to determine the chipset stepping of my laptop and they all show my stepping as b2. So I am in a dellema now. The only proof that hp is giving me is the serial number of my laptop and that proof dosen't sound good enough to me. All third party software show that my chipset stepping is b2. The olny certain way of identifying the chipset stepping is to look for the s-spec no. The link provides the details
*www.intel.com/Assets/PDF/specupdate/324646.pdf
How can I find out the s-spec no of my chipset?
Do I need to open my laptop for that?
Will that void my warrenty?
Can a hp service center check my chipsets s-spec no?
Why isn't hp fixing this bios issue thats responsible for third party software showing the chipset stepping as b2?
Does any one else have a new intel series 6 laptop from hp?
