PS3 may be a great console,but unfortunately,Sony-india's after sales service leaves a lot to be desired.Sony's execs seem very enthusiastic when it comes to marketing their console to the masses,but they do not demonstrate the same level of commitment when it comes to supporting their customers when they begin to face issues with their consoles(I'm talking about Indian consumers of course).From the reviews that I've read on various websites,it seems if someone's console is malfunctioning and its warranty has expired,the chances of getting it repaired are very low as in India,sony offers little to no service for out of warranty consoles-this seems ridiculous-they can't just expect people to throw away their older console and buy a new one if it begins to malfunction after the warranty period.
On rare occasions,they do offer some kind of service but it usually comes with such an astronomical price tag that most customers opt for a new console altogether rather than going for repairs.If console manufacturers like Sony and MS wish to gain a strong foothold in the Indian market,i strongly feel they should try to improve their after sales service for the benefit of their customers.