maverick786us
Padawan
On July 29, 2013, I purchased HP Envy 15 TouchSmart from flipkart. I received my order on 8th August. Just a day after usage, the webcam stopped working. I called HP and they send a technician to replace the webcam. Now I don't know, how the HP Engineer mishandled the screen. After replacement, there are more than dozens of dead pixels.
HP People are rejecting the claim, as they say that dead pixels are not covered under normal warranty. I think every company replaces the display if there are more than 3 dead pixels. Mine has more than dozens of dead pixels but they have twice rejected the claim? What should I do?
HP People are rejecting the claim, as they say that dead pixels are not covered under normal warranty. I think every company replaces the display if there are more than 3 dead pixels. Mine has more than dozens of dead pixels but they have twice rejected the claim? What should I do?