Hello guys,
this is regarding some recent experiences I had!! I promise this will be interesting and evoke your curiosity!
I was almost about to buy a Lenovo Z series laptop but stopped due to bad colors available in that store (only color available was ugly Navy blue or Light purple o.0).
Then, I came to know that my mama is coming from USA. So I had an idea to browse around the amazon usa for laptop prices. Holy %&^*!!!!! I was flabbergasted to compare the thinkpad prices in USA and India unbelievable!
Now I had to inquire about a few issues before I told my mama to bring the laptop down from USA to India. One of them is warranty extension and if international warranty is available.
And today I called Lenovo all day. Different number, different web sites actually infinite numbers infinite websites for all products........
It is a F%^%& MESS trust me......it seems like lenovo customer support is a big joke.......
Jis bhi toll free number pe call karo vo doosre department ka number de deta tha. More than once.....ek department ne dosre department to call karne ko kaha aur dosre department ne vapis pechle department ko call karne ko keh dala (Line switching is not available in Lenovo offices ....... can you believe that)
Ok yeh to kuch bhi nahi hai....bahut baar to aisi number mile jo mashallah chalte hi nahi.......wtf!!!!
Till now inspite of whole day of effort I can not get the information for warranty extension for Thinkpad Edge series.......
I then called up USA lenovo and they were pleasantly super prompt.....my god i would have kissed that guy on phone and tell him about all my troubles dealing with Lenovo india whole day long......
Now I am thinking twice to actually go ahead and buy Lenovo or Thinkpad!!!!
Attention LENOVO users PLEASE PLEASE SHARE YOUR EXPERIENCES and enlighten us!!!!!!!!!!!
this is regarding some recent experiences I had!! I promise this will be interesting and evoke your curiosity!
I was almost about to buy a Lenovo Z series laptop but stopped due to bad colors available in that store (only color available was ugly Navy blue or Light purple o.0).
Then, I came to know that my mama is coming from USA. So I had an idea to browse around the amazon usa for laptop prices. Holy %&^*!!!!! I was flabbergasted to compare the thinkpad prices in USA and India unbelievable!
Now I had to inquire about a few issues before I told my mama to bring the laptop down from USA to India. One of them is warranty extension and if international warranty is available.
And today I called Lenovo all day. Different number, different web sites actually infinite numbers infinite websites for all products........
It is a F%^%& MESS trust me......it seems like lenovo customer support is a big joke.......
Jis bhi toll free number pe call karo vo doosre department ka number de deta tha. More than once.....ek department ne dosre department to call karne ko kaha aur dosre department ne vapis pechle department ko call karne ko keh dala (Line switching is not available in Lenovo offices ....... can you believe that)
Ok yeh to kuch bhi nahi hai....bahut baar to aisi number mile jo mashallah chalte hi nahi.......wtf!!!!
Till now inspite of whole day of effort I can not get the information for warranty extension for Thinkpad Edge series.......
I then called up USA lenovo and they were pleasantly super prompt.....my god i would have kissed that guy on phone and tell him about all my troubles dealing with Lenovo india whole day long......
Now I am thinking twice to actually go ahead and buy Lenovo or Thinkpad!!!!
Attention LENOVO users PLEASE PLEASE SHARE YOUR EXPERIENCES and enlighten us!!!!!!!!!!!