abhijit_reddevil
Manchester United
Hello friends,
I am posting here after a long time.
I am facing with a peculiar and familiar problem. Recently I have installed Civilization 6 along with the additional scenarios released in December 2016. The system was running fine for couple of days and I could play civ 6 without any issues. Then suddenly the game crashed while running, also the desktop was not responding. I had to hard boot the desktop. Since then everytime I have started the desktop, after showing the windows 7 splash screen while booting, I am getting a blue screen with some vertical lines instead of the user login screen. However, it seems that windows itself has not crashed as I am able to hear the login sound.
I am using the following configuration of desktop (old config from 2011):
Gigabyte 890GPA-UD3H ver 2.1 motherboard
AMD Phenom II X4 955 processor
8GB DDR3 RAM
Sapphire Radeon 6870 1GB DDR3 graphics
Coolermaster 500W PSU
Windows 7 ultimate 64 bit Service pack 1
HP 21" LED monitor
I am using the latest AMD drivers 15.7.1 for the above graphics card.
I was guessing it was a problem with the display driver so I searched the AMD website for further updates without success. Then I booted to safe mode and uninstalled the drivers, however on restarting the AMD driver got installed automatically and I was facing the same issue. Then again I booted to safe mode and disabled the graphics card from the device manager. I could boot and login normally, but as expected, Civ 6 will not run on generic windows drivers. As a last resort, I opened the cabinet and physically removed the graphics card, cleaned and reinstalled it but the issue was not solved. I got the same blue screen along with vertical lines on the login screen.
I don't use the desktop extensively, only used for playing casual games like Civ 5/civ 6, etc and some office work. I have the PS3 and my laptop to do the other things. So I would not be ready for a graphics card replacement, since I guess the newer cards will not be supported by my system. But if that is the last resort, I may have to do it, at the cost of some substantial investment. At this moment the desktop is unusable, please help.
Regards.
I am posting here after a long time.
I am facing with a peculiar and familiar problem. Recently I have installed Civilization 6 along with the additional scenarios released in December 2016. The system was running fine for couple of days and I could play civ 6 without any issues. Then suddenly the game crashed while running, also the desktop was not responding. I had to hard boot the desktop. Since then everytime I have started the desktop, after showing the windows 7 splash screen while booting, I am getting a blue screen with some vertical lines instead of the user login screen. However, it seems that windows itself has not crashed as I am able to hear the login sound.
I am using the following configuration of desktop (old config from 2011):
Gigabyte 890GPA-UD3H ver 2.1 motherboard
AMD Phenom II X4 955 processor
8GB DDR3 RAM
Sapphire Radeon 6870 1GB DDR3 graphics
Coolermaster 500W PSU
Windows 7 ultimate 64 bit Service pack 1
HP 21" LED monitor
I am using the latest AMD drivers 15.7.1 for the above graphics card.
I was guessing it was a problem with the display driver so I searched the AMD website for further updates without success. Then I booted to safe mode and uninstalled the drivers, however on restarting the AMD driver got installed automatically and I was facing the same issue. Then again I booted to safe mode and disabled the graphics card from the device manager. I could boot and login normally, but as expected, Civ 6 will not run on generic windows drivers. As a last resort, I opened the cabinet and physically removed the graphics card, cleaned and reinstalled it but the issue was not solved. I got the same blue screen along with vertical lines on the login screen.
I don't use the desktop extensively, only used for playing casual games like Civ 5/civ 6, etc and some office work. I have the PS3 and my laptop to do the other things. So I would not be ready for a graphics card replacement, since I guess the newer cards will not be supported by my system. But if that is the last resort, I may have to do it, at the cost of some substantial investment. At this moment the desktop is unusable, please help.
Regards.