claims vulnerabilities fixed
This Vuln was out long time back, HDFC never accepted it.
Sadly News is out now.
Really? I highly doubt that.
I believe it & I can say from personal experience that this bank is quite confident/arrogant/conceited when a even customer brings out bugs in their system. I had done so once & they from manager to some system guy (he claimed ) refused to accept, then I had to write to the CEO & they made the changes ONLY for me AND that too only one part of what I had said the other part I presume is still that way (I never use that option). lol & expected me to be impressed. The other pvt bank will refuse to accept any bug but will quietly test & make changes where required.
That is how most Indian companies work, even if they are owned by an offshore MNC. Indians by nature are arrogant and stuck up. Once they get a seat of power (or position) -- they refuse to take feedback and shove all suggestions down the drain. Customer centricity are just words in a manual for them. They never worry the plight of others and love to gloat and enjoy inside their egoistic auras when people beg them for a change or transaction. Be it the idiots accepting request change forms for address at Vodaphone or a two-bit guard standing at a bank door. They all like to assert their power.