[Query] EXT HDD Includes Seagate Recovery Services ?


Dear friends,
Would like to know what is this addition on external harddisk of Seagate mentioning of "Seagate Recovery Services"
Is it really free ?

Does anyone had any experience with it ?

Currently i suffered loss due to recovery (25k loss) of WD 2TB Passport external hdd failure (under warranty).
I am planning for Buying 2 different brand and sync them (as raid or just sync). WD & SEAGATE.
And found this on amazon Seagate external hdd product page.
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