explorer.exe giving hard time

deepakgates

Broken In
Digit forum is usually my last stop.
spent over a month

Explorer stops working everything freezes , happens 10 times a day .. Okay 5 times..
mostly after a USB interaction.

this explains my misery

Code:
Problem Event Name:	APPCRASH
  Application Name:	Explorer.EXE
  Application Version:	6.1.7600.16768
  Application Timestamp:	4d688122
  Fault Module Name:	ntdll.dll
  Fault Module Version:	6.1.7600.16695
  Fault Module Timestamp:	4cc7b325
  Exception Code:	c000041d
  Exception Offset:	000000000004ea24
  OS Version:	6.1.7600.2.0.0.256.1
  Locale ID:	1033
  Additional Information 1:	9284
  Additional Information 2:	9284d6dfcff92a9d8cc81599d7879c95
  Additional Information 3:	9809
  Additional Information 4:	9809f698fbd87454c30ed5453fde449d

Stuff tried
  • Windows reinstall
  • sfc /scannow
  • Windows Update
  • Malicious Software removal tool
  • fixit tool
  • Getting angry

any suggestions!
 
Last edited:

sakumar79

Technomancer
Have you tried silent treatment (not using for many days)??? Just kidding...

Other things to try...
1. Registry cleaning - one may not suffice - try a few reputed ones like ccleaner, tune up, etc.
2. Isolate if USB is problem - see if problem persists at same or lower frequency if USB is not used. Then, also see if problem intensifies on frequent USB usage...
3. Check if RAM is problem - if you have two RAM pieces, try one at a time and at different slots to see if RAM or RAM slot has problem.
4. Check any problem in PSU.
5. See if working in Linux solves problem - try to work with either Live DVD of Linux distro or if possible install Linux in a new partition and see if you get problems when working with it.
6. Any recent software installed that could have caused problem? Unlikely since you are getting it after reinstall also...
7. Run a HijackThis scan and look for suspicious entries...

Will think and post if I get other ideas...

Arun
 

Scientia Wiz

In Shameful Misery
This is a possible solution Go to My computer

Go to Tools>Folder Options>View.

Uncheck "Launch folder windows in a seperate process".

Reboot and see if this takes care of your problem.

OR

This may give you some breathing space but is probably not the final fix

First try getting a KNOWN GOOD copy of explorer.exe from another / mates computer

boot your to safe mode...find your copy(ies) and RENAME IT/them

copy the known good version in place

try and see what happens...if it works and improves then reboot and DELETE the offending renamed ones

Then get some different defense software if you feel what you have is not up to speed....I find Avast over active but effective and NOD32 as good as any I have tried

Good Luck

Baudy! :smile:
 
OP
deepakgates

deepakgates

Broken In
Im sorry i didnt give my specs .. im using windows 7 on dell inspron 15R laptop.. bought it 6 month back so it shudnt have any RAM problem

I already have kaspersky internet security 2011 ...
i had a virus infection.. but its all cool now.
Though virus did some damage like my hidden folders are permanently disabled

Already tried ccleaner

i did NOT get USB frequency stuff. Please clarify

Working in Linux will obviously solve problem..But want to use windows.

as far as i remember it started when i started using Microsoft Visual studio. but then i have to use that software..

Oh it happened again
Now its just mocking me
 

doomgiver

Warframe
ditch explorer.
use a different shell(like litestep, blackbox) and file manager(like total commander, xplorer2)

is it happening with a differernt usb drive?

run ccleaner, it might help
 

coderunknown

Retired Forum Mod
if problem persists even after format, your other drives are most likely infected by virus. spreading to primary partition when you open it.
 

sakumar79

Technomancer
1. Regarding USB frequency - I am trying to say that you should try to use the system without using anything on USB and see if problem repeats just like usual or problem comes less. Similarly, you should try to use pendrive again and again and see if the problem comes more.
2. You cannot say that "Working in Linux will obviously solve problem.." If the problem is hardware related, it can occur in Linux too. If you find that the problem occurs in linux also, you can be quite sure the problem is in hardware and not software...
3. Can you check if MS VS is the source of the problem? (a) does the problem come even when you dont run VS, and (b) does the problem arise frequently whenever you try to run VS?

Arun
 

rawgeek

Broken In
Well if its still there after a windows reinstall....then u probably have some stuff on the other drives which are getting loaded in the boot up process or u have a faulty Hardware .Can u try following 3 things and get back with the results:

1. Try safe mode and see if u still have the issue
2. Run *technet.microsoft.com/en-us/sysinternals/bb963902
save it and post it here
2. Go to run->eventvwr.Save application and system logs and post them here.

Also can u try updating your USB drivers?
 
OP
deepakgates

deepakgates

Broken In
Finally got problem.
my other drives were also infected did a total format ..
it hasn't occurred since morning after format..
Maybe its gone (Even after MS VS)

Never thought i could be a virus problem .. i kept blaming windows and other software

Thanks everybody for your time.
Over and out!
 

asingh

Aspiring Novelist
Can you try this.
How to fix “Windows Explorer has stopped working” in Windows 7 | Web Talk
 
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