BSNL Broadband keeps getting disconnected.

[ram22693]

As the title suggests, my broadband keeps getting disconnected almost every 5-15 minutes. My SNR values are always hovering between 7-8 to 12.5 max. attentuation is always almost above 38.
This has been happening since yesterday 4 pm and hasn't stopped.

I ran the diagnostics test and here are the results. I am no expert at these. Also, when i ping to a know site, it fails even though the websites opens in another tab.

*farm9.staticflickr.com/8045/8142276279_8a6bcf6724_b.jpg

Please help me solve this problem as i am unable to Play fifa 13 online as it keeps disconnecting me, which affects my in-game coin gaining ratio.

 

[balina2k]

Update the FirmWare of your Router / Modem..

As the title suggests, my broadband keeps getting disconnected almost every 5-15 minutes. My SNR values are always hovering between 7-8 to 12.5 max. attentuation is always almost above 38.
This has been happening since yesterday 4 pm and hasn't stopped.

I ran the diagnostics test and here are the results. I am no expert at these. Also, when i ping to a know site, it fails even though the websites opens in another tab.

*farm9.staticflickr.com/8045/8142276279_8a6bcf6724_b.jpg

Please help me solve this problem as i am unable to Play fifa 13 online as it keeps disconnecting me, which affects my in-game coin gaining ratio.

 

[anirbandd]

manual update of firmware at customer premises is not suggested by BSNL. better to lodge a complaint. they will crank up the signal strength.

 

[samudragupta]

Ask bsnl to check the wiring to be safe as well

 

[Flash]

If you'd the settings in a backup, try restoring it.
The same happened with me once, but went back right with my "Backup".

 

[pratyush997]

My BSNL BB is down from 15th last month!!
Every time they say "Port issue hai,saaar and Lineman to bolo!" Though complained it last week and now they are changing ports/ Switches

 

[Indirajayan]

Sometimes it happens in BSNL and back to normal after few days.Thanks!