All laptop related queries here!!!

whitestar_999

Super Moderator
Staff member
Have you install intel graphics/chipset driver from dell website first?It is must that you install intel graphics driver & chipset driver before installing nvidia driver.
 

theterminator

Wise Old Owl
I didn't at first but even after installing Intel's HD Graphics , same error persists. Screenshot:

*uploads.tapatalk-cdn.com/20170918/f10552c64a25c43766777332a7d97b5e.jpg
 

whitestar_999

Super Moderator
Staff member
Go to device manager,right click nvidia under display adapters & select properties.What does the new information window says?I mean does it say driver not found or device not found etc.
 

theterminator

Wise Old Owl
Nothing found in device manager

*uploads.tapatalk-cdn.com/20170918/10465e4681aee62ec2ea2cb2ee228e66.jpg

With View Hidden list check

*uploads.tapatalk-cdn.com/20170918/29780e7131e21155292a802c1d17b0e9.jpg
 

whitestar_999

Super Moderator
Staff member
In bios settings go to chipset/peripherals/graphics etc & look for an option for graphics adapter which should be showing intel/nvidia & try switching between them.
 

theterminator

Wise Old Owl
There is no menu option as pointed above but what I could gather from BIOS settings is below.

*uploads.tapatalk-cdn.com/20170919/8f22b8ef8680b15eaa3788e8253a3660.jpg

*uploads.tapatalk-cdn.com/20170919/1333123345839d0b2a34cba8c938f6a8.jpg
 

theterminator

Wise Old Owl
offtopic: Can I just point out that Windows 7 is so damn easy to use than Windows 10. Although 10 is more friendly to use with touch but you don't get to know what is going on behind the scenes in the OS. The settings are non intuitive.


Sent from my iPhone using Tapatalk
 

sohan_92

In the zone
offtopic: Can I just point out that Windows 7 is so damn easy to use than Windows 10. Although 10 is more friendly to use with touch but you don't get to know what is going on behind the scenes in the OS. The settings are non intuitive.


Sent from my iPhone using Tapatalk
It is easy because you are acquainted with the windows 7. Otherwise I will say Windows 10 is also easy. You just need to google the issue.

but you don't get to know what is going on behind the scenes in the OS.

Care to elaborate?
 

theterminator

Wise Old Owl
It is easy because you are acquainted with the windows 7. Otherwise I will say Windows 10 is also easy. You just need to google the issue.



Care to elaborate?

Yes see thats the thing , you need to google everything. While transitioning from Vista to 7 there was no such thing.
 

whitestar_999

Super Moderator
Staff member
"Video Controller=Unknown video card"
I think your laptop graphics card is gone.

@Flash bios info is independent of any driver install.If the bios itself is unable to report a particular hardware component then most likely it is a hardware fault.

Edit:see the below posts,it seems no laptop reports name of installed graphics card so there is no way to use BIOS to confirm whether card is working or not.
 
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