kool
Cyborg Agent
Dear friends,
Finally i took decision to surf net on my pc thru airtel GPRS, so today i recharged my account with Rs.560 and got Rs.348 with 45days. After this i sent "ACT MO" to 200 (as said in IVR) and i got this reply: YOU ARE NOT PREPAID SUBSCRIBER,PLEASE CALL 121. I called 121 and pressed 9 for talking with customer care executive then i got auto reply by IVR that:
DEAR CUSTOMER, PLAESE LEAVE YOUR PROBLEM/QUESTION VIA SMS TO OUR TOLL FREE NO. 121 AND WE WILL SOLVE WITHIN 24HOUR, THANK YOU FOR CALLING AIRTEL"
After this i contact to AIRTEL OFFICE (in patna), where 1st i filled a form for activating GPRS, and then a lady staff took my handset for 30 minutes and entered GPRS setting by manually, but then also it didn't worked. Then she told me to wait for 2hour and keep trying to connect by pressing web button in mobile. Now its passed more than 6hr, and still its not working.
She entered this setting:
Connection Name: MO
Data Bearer: GPRS
Access Point Name: airtelgprs.com
Username: < blank >
Prompt Password: No
Password: < blank >
Homepage: *google.com
Authentication: NORMAL
Under Advanced Settings (she left this setting to default)
Phone IP Address: Automatic
Primary name server: 0.0.0.0
Second. Name server: 0.0.0.0
Proxy server. address: None
Proxy port number: 0
iIs there anything wrong in this setting?? If yes, Plzzz tell me.
When i asked her, why i'm not able to contact CC thru my mobile then she told coz i've called more than 3 times in a day so my outgoing call is barred to CC for 45days.
Now i cant contact CC also, baar-baar AIRTEL OFFICE jaana parega.Or i can send my problem via sms to 121 but it never solve anything. So what should i do now?????? Whom to contact?
plzzzzzzzzzz guyzzzz help me.... and tell me the right gprs setting for my nokia 3230. My handset have no problem coz its working fine with BSNL GPRS. And my balance is still Rs.348
SAURAV
(patna)
Finally i took decision to surf net on my pc thru airtel GPRS, so today i recharged my account with Rs.560 and got Rs.348 with 45days. After this i sent "ACT MO" to 200 (as said in IVR) and i got this reply: YOU ARE NOT PREPAID SUBSCRIBER,PLEASE CALL 121. I called 121 and pressed 9 for talking with customer care executive then i got auto reply by IVR that:
DEAR CUSTOMER, PLAESE LEAVE YOUR PROBLEM/QUESTION VIA SMS TO OUR TOLL FREE NO. 121 AND WE WILL SOLVE WITHIN 24HOUR, THANK YOU FOR CALLING AIRTEL"
After this i contact to AIRTEL OFFICE (in patna), where 1st i filled a form for activating GPRS, and then a lady staff took my handset for 30 minutes and entered GPRS setting by manually, but then also it didn't worked. Then she told me to wait for 2hour and keep trying to connect by pressing web button in mobile. Now its passed more than 6hr, and still its not working.
She entered this setting:
Connection Name: MO
Data Bearer: GPRS
Access Point Name: airtelgprs.com
Username: < blank >
Prompt Password: No
Password: < blank >
Homepage: *google.com
Authentication: NORMAL
Under Advanced Settings (she left this setting to default)
Phone IP Address: Automatic
Primary name server: 0.0.0.0
Second. Name server: 0.0.0.0
Proxy server. address: None
Proxy port number: 0
iIs there anything wrong in this setting?? If yes, Plzzz tell me.
When i asked her, why i'm not able to contact CC thru my mobile then she told coz i've called more than 3 times in a day so my outgoing call is barred to CC for 45days.
Now i cant contact CC also, baar-baar AIRTEL OFFICE jaana parega.Or i can send my problem via sms to 121 but it never solve anything. So what should i do now?????? Whom to contact? plzzzzzzzzzz guyzzzz help me.... and tell me the right gprs setting for my nokia 3230. My handset have no problem coz its working fine with BSNL GPRS. And my balance is still Rs.348
SAURAV
(patna)
