Airtel Funny Customer Care

Discussion in 'Reviews' started by codyhulk, Aug 9, 2009.

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  1. codyhulk

    codyhulk Dating Xpert

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    I have used almost all the Airtel broadband Plans starting from

    Home 256 kbps
    Home 512 kbps
    Home 1 mbps 2222
    and now Freedom 2 mbps 2499

    So far I was getting equal upload/download speed on my internet. Their logic was I should get 1/8 of whatever service I subscribed to.

    So in 1 Mbps I was getting 140 Kbps download and 132 Kbps upload.

    Now when I have migrated to 2 Mbps plan. I get 176 Kbps download and 88 Kbps. They say that now Upload is going to be 1/12 of the total speed. What I don't get is,

    Why would my speed decrease to almost half when I tried to upgrade my plan? Especially when there has been no change in technology.
     
    Last edited: Aug 9, 2009
  2. ThinkFree

    ThinkFree New Member

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    Location:
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    2mbps=256kBps
    So ideally you should be getting that much download speed.
     
  3. zboy123

    zboy123 New Member

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    As I said in another thread, it's 2 Mbps i.e. (2 MBps)/8, The diffrenece is due to bits and bytes. You can do the math. I am on airtel 1 Mbps and I get 128 KBps download speed.
     
  4. OP
    OP
    codyhulk

    codyhulk Dating Xpert

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    Download speed is right.. I am talking about upload speed.
     
  5. sunny155

    sunny155 New Member

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    I think ADSL always have low upload speed than download speed. Same is with bsnl i get 240 KBps download speed and upto 50 KBps upload speed. But its not at the same time.
     
  6. NucleusKore

    NucleusKore TheSaint

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    Actually the OP has a point. His up and down speed should be the same in AirTel as their DSL is symmetric and not asymmetric.
     
  7. DigitalDude

    DigitalDude PhotonAttack

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    ^^it is ADSL


    _
     
  8. JaAcE

    JaAcE New Member

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    yeah these days we hav ADSL2 ..ideally the upload and download speed should be in sync..havnt heard of this 1/12 thing man..
    try talkin to a diff customer care executive..i do it always ..if aint satisfied i keep buggin em...:wink:
     
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