Yes Aircel is charging to talk to their customer care. i found out this today morning while calling them. The ivrs is free but once u try to talk to their cc rep they are clearly mentioning about the charges. The charge is 50p for 3min.
But isnt the cc part of the service? Or are the companies starting to categorize them as vas?
I guess we should strongly protest this like it was done for the Airtel Fair-Use Policy.
But isnt the cc part of the service? Or are the companies starting to categorize them as vas?
I guess we should strongly protest this like it was done for the Airtel Fair-Use Policy.