Adobe Acrobat Installation Trouble

[adit_sen]

I downloaded the 30 day trial version of Acrobat Pro 8.0. Now each time I try to run the install, nothing seems to happen. Opening up task manager shows that no new task has been executed, no installer...nothing! I tried taking a screenshot the very instant i ran the installer, and I got a picture as in the attachment. What this shows is that the installer is crashing the very moment it starts up. I tried re-downloading the file, but the same problem exists. But trying to run it on another computer works fine!!

This is really baffling me!! Can someone please tell me how to solve the problem?

Cheers

 

[ravi_9793]

most probable cause is that U have download a crupt setup.can you download it again from here:
*www.adobe.com/products/acrobatpro/tryout.html

If it fails again..than post here again.

 

[adit_sen]

I've tried downloading again many times. Its the same problem.
And like i said before its not a corrupt download as it works fine on other computers using the same downloaded file

 

[ravi_9793]

did you get any error msg also..or simply the installtion freezes up??

Make sure that your system meet minimum requirement.This is minimum requirement for adobe acrobat 8.0

-- Intel Pentium III or equivalent processor

-- Microsoft Windows 2000 with Service Pack 4, Microsoft Windows XP with Service Pack 2 Professional, Home, or Tablet PC Editions, Windows 64-bit non-native (Reader), Windows 2003 Server

-- 256 MB of RAM (512 MB recommended)*

-- 860 MB (Professional) and 490 MB (Standard) ; optional installation files cache requires an additional 460 MB of available hard-disk space.

-- 1,024x768 screen resolution


If your system fulfill the min requirement,and still you face problem....Plz post again.

 

[s18000rpm]

or close AntiVirus, firewall s/w (get offine) & try it.

ZoneAlarm used to create this kinda thing, it wud scan the whole installer...

 

[adit_sen]

There are no error messages, and the installation doesn't freeze either. It just quits the moment I start it up, no messages, nothing. Like I said, it happens so quick, that it appears that the installer is not starting up at all.
I do meet the minimum system requirements, and the acrobat reader 8.0 works fine.

I've also tried installing it with my anti virus turned off (avast) and also in safe mode.

 

[s18000rpm]

try "compatibilty mode"

 

[adit_sen]

Have tried that too. On doing that I get an error message saying "You need a minimum of Windows 2000 Service Pack 4 to perform this installation"

 

[s18000rpm]

btw do you have SP2 installed?

use CCleaner & clear all temp. files.

just for checking- look inside the "temp" folder for Adobe files.

if there's sumthin in, delete it.

& try the cmd switch

I used the following command line to perform an unattended install of AdbeRdr80_en_US.exe:

AdbeRdr80_en_US.exe /sPB /rs /l /msi"/qb-! /norestart /log c:\acrobat8.log ALLUSERS=2 EULA_ACCEPT=YES SUPPRESS_APP_LAUNCH=YES"

Typing: "AdbeRdr80_en_US.exe /?" displays the following:

/sAll Silent Mode for product
/sPB Silent Mode with Progress Bar for product
/rs Reboot Suppress
/rps Reboot Prompt Suppress
/ini "PATH" Alternative initialization file
/sl "LANG_ID" Set Language; LANG_ID - Code in decimal digits
/l Enable Error Logging
/msi[Command line] Parameters for MSIEXEC

source: AppDeploy

look in the source page for more on Adobe Package Knowledge Base

 

[adit_sen]

^^ Interesting approach to the problem. But sadly *sigh*.....its back to nowhere again. I cleaned out the temp. The command line method however does not work at all. In the cmd line, typing "AcroPro80_efg.exe /?" doesnt bring up anything at all. Even typing it for the reader installation, as pointed out above, "AdbeRdr80_en_US.exe /?" just starts the installer, and doesn't list the options.

 

[s18000rpm]

your XP pro has SP2?

 

[adit_sen]

yup...SP2...with all the latest updates

 

[ravi_9793]

read here...you may solve your problem now
*www.adobe.com/cfusion/knowledgebase/index.cfm?id=333213

 

[adit_sen]

Still didnt solve my problem!!!!
I gave everythin a shot, except for ofcourse the stupidest solution that was listed "Format and reinstall only windows and Adobe"...

I guess i'm gonna give up on this one...