Modem - Router Conflict.

A

arayman

Broken In
Please help me resolve this issue

I bought a new TP Link TL-WR841N wifi router last month and connected it with my Airtel BX 220 modem it worked fine. But recently Airtel modem started giving some problem and on lodging a complaint the airtel technician changed it with one of my old available modem ie. Hauwei Smartax MT 880.

After configuring the modem. we observed that hauwei modem was working okay when connected directly to desktop through Ethernet cable, but when connected through TP Link wifi router it was not providing any connectivity either thru Ethernet cable or wifi.

Airtel technician suggested me that some subnet mask (not sure or DNS) of TP Link wifi router have to be synchronized as per Hauwei modem, then it will function. I did not encouraged him as I felt that he was bit doubtful about his configuration skills, thus avoided him to mess up my new TP Link router.

Right now I am still using hauwei modem directly connected with desktop. I want to make TP link wifi router operational for using my notebook, mobile etc.

Kindly suggest is there any solution for this issue or I may have to buy a new modem which is compatible with TP link ?

(My Desktop where the TP link is installed is working on Windows XP prof. o/s)

Thanking you in advance.
 
W

whitestar_999

Super Moderator
Staff member
i think your modem is in pppoe mode in which your username/password is saved in modem & you get connected to net by just turning on the modem.you have to set your modem in bridge mode(just search the google for your modem model along with bridge mode or ask technician but it is really very simple).your router is already configured in ppoe mode with your username/password.once modem is set in bridge mode connect as earlier & it should work just like before.
 
OP
A

arayman

Broken In
whitestar_999 said:
i think your modem is in pppoe mode in which your username/password is saved in modem & you get connected to net by just turning on the modem.you have to set your modem in bridge mode(just search the google for your modem model along with bridge mode or ask technician but it is really very simple).your router is already configured in ppoe mode with your username/password.once modem is set in bridge mode connect as earlier & it should work just like before.
Click to expand...

I see. I strongly feel that it will work after following your guidance. I will let the technician read your reply and ask him to do it accordingly. Many thanks for your detailed reply to my question. :razz:
 
d6bmg

d6bmg

BMG ftw!!
Easiest way to solve it is to use different class of IP in those routers.
A bit more hard way to solve is to use different subnets.

If you don't understand anything I'm posting, then call any guy who 'knows' a thing or two about IP configuration. (Any guy studying Compute Science will do the job perfectly)
 
OP
A

arayman

Broken In
d6bmg said:
Easiest way to solve it is to use different class of IP in those routers.
A bit more hard way to solve is to use different subnets.

If you don't understand anything I'm posting, then call any guy who 'knows' a thing or two about IP configuration. (Any guy studying Compute Science will do the job perfectly)
Click to expand...

Ok I would call the airtel guy and ask him to do as mentioned. Thanks for answering to my post.
 
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