sudden and random FPS drop - 7870

rakesh_ic

Cyborg Agent
I own a new sapphire 7870 (bought just a month ago). I am experiencing sudden drop in fps while playing games, even while playing a low level game like LOL. This issue is gone as soon as I restart the machine and everything is normal thereafter. It is pretty random and so I am not able to find out what triggers it.

I have even upgraded the drivers to 13.1 (latest)

my rig details are in my signature.

Kindly let me know the steps to troubleshoot the issue.

It would be of great help if u can post the possible reason for this and the steps to follow to eradicate this.

Note:: I have checked the temperatures whenever I faced the issue and they are well within control (idling on 30 and 35-40 while playing LOL).
 

tkin

Back to school!!
Download and run this tool: DPC Latency Checker

Also what kind of game is LOL?

And are you sure you don't have a virus?
 

furious_gamer

Excessive happiness
may be too many background process, say AV,and other utilities started updating their version/database. It happened to me, when i was using Kaspersky and what i used to do, i kill the AV process, so i will not have any sudden FPS dips.
 

furious_gamer

Excessive happiness
^^ No way. That would have cause much severe damage to card, and the situation clearly indicates, FPS drop. No freezing or BSOD or whatever.
 
OP
R

rakesh_ic

Cyborg Agent
Download and run this tool: DPC Latency Checker

Also what kind of game is LOL?

And are you sure you don't have a virus?

I don't think there are any virus because there is no pattern in this issue (completely random) or did I observe any kinda weird behavior or files. As I said, there is no trace of anything like this after I restart the machine and it behaves normally for the rest of the day.

may be too many background process, say AV,and other utilities started updating their version/database. It happened to me, when i was using Kaspersky and what i used to do, i kill the AV process, so i will not have any sudden FPS dips.

I am not using any other AV other than inbuilt Defender in Win8. Also this isn't any in game lag due to latency but clear loss of FPS.

He's referring to League of Legends

To OP:
maybe your PSU is at fault here ?

I don't think so coz like someone already mentioned, there are no sys freeze or BSOD's

Try using Radeon Pro.

Whats Radeon Pro?
 

ShankJ

Been There, Done That!!
Most common reason would be too many background processes taking place.. Try using some game booster which would automatically reduce the background processes...
 
OP
R

rakesh_ic

Cyborg Agent
when i am gaming, I hardly have any other applications running on the backgroud. I reckon IE (with native addons) wont be that big a resource locker.

What are game boosters and suggest me some good free ones that i can try if they are really helpful and does not have any side effects :)
 

furious_gamer

Excessive happiness
^^ Well it's better to re-install Windows, which might help in your situation sometimes.

Razer Game Booster Free Download, Speed Up PC for Top Gaming Performance
 

ShankJ

Been There, Done That!!
^^ Well it's better to re-install Windows, which might help in your situation sometimes.

Razer Game Booster Free Download, Speed Up PC for Top Gaming Performance

when i am gaming, I hardly have any other applications running on the backgroud. I reckon IE (with native addons) wont be that big a resource locker.

What are game boosters and suggest me some good free ones that i can try if they are really helpful and does not have any side effects :)

Well this is a good one.. you can try that.. But i guess this will solve your issue..
 

tkin

Back to school!!
Do this, run this tool: HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools

Play game, after 20 mins play check all temperatures(max), the issue you are posting looks very much like thermal throttling.
 

ShankJ

Been There, Done That!!
Do this, run this tool: HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools

Play game, after 20 mins play check all temperatures(max), the issue you are posting looks very much like thermal throttling.

What can be done to prevent thermal throttling??
 

tkin

Back to school!!
What can be done to prevent thermal throttling??
If the CPU is throttling you could reapply thermal paste(TIM) and reseat the cooler, same can be done for the GPU as well, but since that will void the warranty an overheating GPU should always be rma'd.
 

ShankJ

Been There, Done That!!
If the CPU is throttling you could reapply thermal paste(TIM) and reseat the cooler, same can be done for the GPU as well, but since that will void the warranty an overheating GPU should always be rma'd.

rma'd???
 

ShankJ

Been There, Done That!!
That means warranty, we use that term, it stands for Return Merchandise Authorization, its not how we get warranty here(except WD), its for USA/ europe etc.

So can we actually return the laptop/p.c in India??
 
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