• CONTEST ALERT - Experience the power of DDR5 memory with Kingston Click for details

Urgent Intervention Required.

Status
Not open for further replies.

saikibryan

Journeyman
I am using Home 500 Plan of DATAONE. I d/l a lot of s/w, and movies as well frm torrent sites. Now from two days back i cudn't connect to net, each time i am trying to do so its showing Error 678. I have tried accessing my account from different pcs and its working fine. ADSL Link is always glowing. I cudn't disable my LAN connection, showing this connection cannot be terminated at this moment as some other account or user is accessing it.
I have Bit Defender Plus 10 AV + Zone Alarm Pro installed none detected any malicious stuff.
Pls help guys.
 

Choto Cheeta

Rebooting
Refer here,

BSNL said:
Problem : Error-678

Description : This is most common problems. It is due to poor connectivity. Problem can be anywhere between B.RAS - Tier 2 - DSLAM - Modem - PC of the customer.

Remedy : Switch off / Switch on Modem (Power Switch at the back of modem ) and wait for 2 minutes. Then retry.

If problem is not solved then Reset Modem [Back pin (in the hole) to be pressed in switched ON condition]

[Note : Link PC in black type Modem or WAN / LAN in white type Modem will go Off and then ON and system may be stable. Then retry.

If problem is still not solved then

a)Check link lamp in Black type Modem or WAN lamp in White Modem. If it is blinking, then it is line problem.

b)Check Modem to splitter connectivity.
i) Jack in & Jack out the cable of / to the modem and to the splitter
ii)Jack in & Jack out the telephone connection of the splitter.
If lamp is still blinking - then it is due to poor line condition / fault.
The case has to be referred to Area Broadband Team for attending the fault.
 

sumeetindia

Journeyman
Is the modem properly configured
i.e.
Set your PC'S config as

ip Address As 192.168.1.29
Subnet Maswk As 255.255.255.0
Default Gategay As 192.168.1.1
Prefferd DNS 61.1.96.69
Alternet DNS 61.1.96.71

Now config your router

Open your browser (preferably Internet Explorer ) and goto http://192.168.1.1/
Input as follows
USERNAME: admin
PASSOWRD: admin
(if you havent changed it)

Now goto Home->WAN Settings and there,(OR find something like that)
PVC Number - PVC-0
Wan Type - RFC2684Bridged
VPI/VCI - 0/35
Encap. - LLC

--------
The configration steps differs form model to model but the values remain same
---------
Now try connecting
Sometimes the problem might be from their side
 
OP
saikibryan

saikibryan

Journeyman
thanx saurav and sumeet....
buddy, all of the subscribers from my local telephone exchange were gettin the same error for past few dayz
we moved together....
BSNL officials are lookin into dis
taken 1 day time for solution
lets c wat they do
seems it is a problem from their counterpart
all of us here havin same problems....
regards
 
Status
Not open for further replies.
Top Bottom