I want to pass over my experience with Tikona service..Well, there were times when I did have issues with the customer service not picking up calls. But it has only happened once-in-a-blue-moon. I was so amazed to see so many people with issues with the customer care. But, my experience has been completely different. In the last one year, all my queries were resolved in time, plus the customer care executives were really polite and helpful.
Tikona Connection in Pune
vidhubhushan
Alakh Niranjan
that is NEWS 
Which area do u live??
iChaitanya
Journeyman
*i.imgur.com/oYjQ18E.gif
kunalgujarathi
Cyborg Agent
Past 3 months best experience from Tikona!
theterminator
Wise Old Owl
I have noticed that the speed becomes sh!t in the evening which is peak times of the day.
kunalgujarathi
Cyborg Agent
How many connections are there in your building?
Does your building have a server?
I have direct telnet AP from tikona and single connection hence it works for me as best!
theterminator
Wise Old Owl
I don't think there are other connections in my building. They put a device on the roof & connected it with RJ45 jack , the other end of which is connected to an adapter in my room. Been using since jan, 2012, the 8-10 months were excellent, but frequently having issues since then.
kunalgujarathi
Cyborg Agent
Actually when you keep at download it resets after some time!
That is it requires User & pwd!
So do 1 thing-
Find a tikona auto login script and always keep your browser open so it will auto login!
If you jave dd-wrt compatible router it will work like a charm
theterminator
Wise Old Owl
I have a Netgear N150 router...I'm logged in 24*7 , don't turn off the router despite spending 12 hrs in office (i forget turning it off)...customer support tells me to turn off the adapter, take out the RJ45 jack from POE end & put it in back after 10-15 seconds... haven't found any drastic changes by doing that
kunalgujarathi
Cyborg Agent
Your terrace device might have misaligned!
Call them and check if they can solve it!
theterminator
Wise Old Owl
That gave me a laugh dude! The "alignment" has been done a dozen times
. It gives me a feeling that they choke my speed arbitrarily seeing that I've been a customer since long & without options in this sh!thole! I've complained to the customer care like a gazillion times. But in a way you're right also as when previously I had a serious issue , the tikona guy aligned to the most nearest tower & speed was amazing in those times ( i was getting 600kbps+ on a 512kbps plan ) ,while aligning he didn't knew that it was their tower , he just said "signal bahut achha aa raha hai " (signal is very good 
)kunalgujarathi
Cyborg Agent
That gave me a laugh dude! The "alignment" has been done a dozen times
Now do one thing!
This is a bit illegal!
1.Remove your connections and hide your adapter.
2.register a tikona demo in someone else name in your house.
3.install key logger software.
4.after demo is over you will get his user/pass.
5. Login and check speeds!
6.now post on twitter with age proof !
Whether there's a hardware problem or glitch u will get call in 2 hrs.
Regards