Sony DVD Writer Problem

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sumeetindia

Journeyman
Hi
I don't know what's wrong with my drive which I got as replacement for my old DVD writer which was not able to perform read operations.

The problem wht this new drive is,
When I take out the tray the LED of Writer and HDD glows at one time
When it reads something then too they glow with same frequency(Even though I am performing an read operation form disc).
Both the LED'S act as one when doing something with my drive
Moreover when I burn an cd OR dvd it give "power calibration error"
It cant even read brand new cd of MS OFFICE TRIAL
I have tried cleaning the lense with Branded Lense creaner discs

What may be wrong
Is there any setting in bios after installing a optical DRIVE

Model is SONY DVD RW AW-Q170A

Moreover I cant find any online support for such drives

Anyboy, How to solve this prob????:confused: :confused:
OR atleast Please tell me where is the service center of sony optical drives in mumbai

This is my Nero info tool log

Code:
Nero InfoTool 4.00

Drive Information
------------------
Drive                      : SONY     DVD RW AW-Q170A 
Type                       : DVD±R/RW DL Recorder
Firmware Version           : 1.70
Buffer Size                : 2 MB
Date                       : ?
Serial Number              : 6YI7705S222
Vendor Specific            :   Aug21,2006         
Drive Letter               : F:\
Location                   : 1:1
Mechanism                  : Tray
Read Speed                 : 48 , 40 , 32 , 24 , 20 , 16 , 10 , 8 , 4  X
Write Speed                : 4.0 , 2.4  X

Read CD Text               : Yes
Return C2 Pointers         : Yes
Read CD-R                  : Yes
Read CD-RW                 : Yes
Read DVD-ROM               : Yes
Read DVD-RAM               : No
Read DVD-R                 : Yes
Read DVD-RW                : Yes
Read DVD-R DL              : Yes
Read DVD+R                 : Yes
Read DVD+RW                : Yes
Read DVD+R DL              : Yes
Read BD-ROM                : No
Read BD-R                  : No
Read BD-RE                 : No
Read HD DVD-ROM            : No
Read HD DVD-R              : No
Read HD DVD-RW             : No
Read HD-BURN               : No
Read Digital Audio         : Yes
Read CD+G                  : Yes
Read VideoCD               : Yes

Write CD-R                 : Yes
Write CD-RW                : Yes
Write DVD-R                : Yes
Write DVD-RW               : Yes
Write DVD-R DL             : Yes
Write DVD+R                : Yes
Write DVD+RW               : Yes
Write DVD+R DL             : Yes
Write DVD-RAM              : No
Write BD-R                 : No
Write BD-RE                : No
Write HD DVD-R             : No
Write HD DVD-RW            : No
Write HD-BURN-R            : No
Write HD-BURN-RW           : No
Buffer Underrun Protection : Yes
Mount Rainier              : No
SolidBurn                  : No
Modes                      : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control  : RPC II
Region                     : None
Changes User               : 5
Changes Vendor             : 4

Disc Information (F:\)
-------------------
Type                   : DVD+RW
Capacity               : 510:01.29  (1052 MB)
Tracks                 : 1
Sessions               : 1

File System            : ISO9660, Joliet
Title                  : My Disc
Date                   : 24 March 2007
Publisher              : n/a
Application            : Nero Burning ROM


Interface Information
---------------------
Adapter 1
---------
Description           : Primary IDE Channel

Driver
Description           : system32\DRIVERS\IdeChnDr.sys
Company               : Intel Corporation
Version               : 2.3.0.2160, 10/01/2002
Description           : Intel Application Accelerator Driver

Attached Devices

Adapter 2
---------
Description           : Secondary IDE Channel

Driver
Description           : system32\DRIVERS\IdeChnDr.sys
Company               : Intel Corporation
Version               : 2.3.0.2160, 10/01/2002
Description           : Intel Application Accelerator Driver

Attached Devices
Description           : Master: SAMSUNG SP0411N
Type                  : Disk Drive
DMA                   : On
Description           : Slave: SONY DVD RW AW-Q170A
Type                  : CD-Rom Drive
DMA                   : Off
Autorun               : On





ASPI Information
----------------
System ASPI      :  ASPI is not installed

Nero ASPI        :  ASPI is installed and working properly

wnaspi32.dll     :  2.0.1.74 164112 bytes November 02, 2004
 

keith_j_snyder2

Rising ApocalypsE
I think u should do a RMA.Its the lens which shows power calibration error...or may be some blown chip...few months ago i also had same problem with my Writer then it was found the lens fault.
 
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