I sent my Funbook back to Snapdeal and the response from them was pathetic to say the least.
The lady on the phone actually had the gall to tell me that "You received a faulty funbook, how are we to blame for it?".
Ye toh hona hi tha...
No,definitely not!!I don't understand why people keep buying from Snapdeal even after asking them not to trust Snapdeal for products.
For coupons they are excellent, but for products don't trust them.
I feel sorry for you, but I don't think snapdeal will look at this. It's up to the dealer who sent you the product. If it was Ebay / Tradus, they would have looked after it. But don't know whether snapdeal will be able to to anything or not.
They won't do anything...all you can do is demand for refund,which i got after so much of hard work
(Threatening them,Pissing them off etc etc...was really a hard work)