restarting laptop[system shutdown]

[artem]

i have a acer aspire5000series laptop..i had previously installed sysmantec 10.x.x antivirus...i had removed it yest n tried loading avast 4.7..it installed properly but now i am gettin a message like:

THIS SYSTEM IS ABOUT TO SHUT DOWN...PLEASE SAVE ALL YOUR DATA AND LOG OFF..THIS SHUTDOWN WAS INITIATED BY--NT AUTHORITY\SYSTEM

the other msg that comes below this is:
Windows must now restart because the DCOM SERVER PROCESS LAUNCHER SERVICE TERMINATED UNEXPECTEDLY...

THE CAPTION OF THE POPUP IS SYSTEM SHUTDOWN n it appears wen the windows welcome screen comes

i have no idea why this problems ther...its totally screwed up ma system plss tell me what has to be done...

 

[bhushan2k]

restart in safe, uninstall avast

 

[artem]

i tried doing that this message only comes wen i start the lap in safe mode otherwise it restarts in the beggining only wen i try to boot it i hv uninstalled avast but still persists

 

[chesss]

is there a 60 second timeout?
if yes then open run command and type 'shutdown -a'

 

[artem]

yeah ther is but wat ll dis command do...any idea why this is happenin

 

[Sourabh]

This is Sasser. Update with Service Pack 2 for Windows XP is a must. Then you can install any AntiVirus program you please.

For now, use the shutdown -a method and upgrade to SP2. A better idea would be to back up your files somewhere and install XP with SP2 again(fresh). This time be careful and use an AV from the very beginning.

 

[chesss]

yeah ther is but wat ll dis command do...

Stop the shutdown. Just hibernate after that instead of shutdown, I think that will work. U do know exactly how to use 'shutdown -a'?

 

[artem]

ya dude it worked thnx...