Problem with dishtv

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gmanog

Journeyman
kerox said:
nope...i connected it thru the normal IF/RF port on the both TV and tuner card and got the same result
there is no problem with your tv tuner card, I think. Its only with your smartcard, either it is not yet been activated or there is some fault in it. (free channels will come, even without a smart card). Try calling Dish tv and confirm about the smart card activation.
(when I purchased dishtv, I had same problem even in my tv, then I called and confirmed with the dishtv. They took few days to activate the smartcard). Contact cusmoer care.
 
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kerox

Broken In
i did take the set top box & smartcard to the dealer yesterday...my smartcard seems to be defective...my settop box works fine with another smartcard inserted..
 

alian1980

Right off the assembly line
Thank god....so finally your problem is resolved. When I first installed DISH TV and inserted the card, then even I only used to get the Free to Air channel.

Then I was informed by the technician, that you need to access a pay channel (He gave me Zee News channel number 550) and keep the STB on for at least 6 hours. After that all the pay channels would be available.

Initially, I thought he is bluffing coz I have never heard of such a thing. But then after 4 hours all the pay channels were accessible. He told me that it takes some time for the receiver to download appropriate software....
 
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