avichandana20000
Cyborg Agent
any one who bought DELL monitor online?
OP
avichandana20000
Cyborg Agent
after showing interest in buying DELL monitor sx2210. i got this reply :
now my question is :
1) I will buy it in the 1st week of August,2010. Should I mail it again for the price quotes? OR I can simply send the DD to the mentioned address?
2) Point no 6 in Terms & Conditions ”Kindly provide the Road Permit Form for parts where ever required at the time of delivery.” Is it applicable for Monitor delivery in kolkata? If yes where from I get this FORM? does it incurr more expense than the price mentioned in quatation?
3) “Kindly mention your Name, Part no. and the Shipping Address along with the Pin code at the reverse of the Cheque/DD” WHAT IS PART NO ?
4) what is the duration of shipping to kolkata?
5) How will they change the unit if found damaged after it reaches my house ?
coderunknown
Retired Forum Mod
^^ me2 brought one recently. Dell S2009W for less than 7k (inc tax + carry charge).
1. you got a 2nd option. order from SMC International. their prices are lower than Dell's Shop itself.
2. i think you need fill up some form from Sales Tax Department. else the courier may get rejected or not allowed pass.
3. the model no of monitor.
4. depends from where it'll be shipped & by what courier method. take it 2-3 days.
5. i never seen a monitor damage during transfer. still if its damaged, they'll have to replace it (read replacement warranty).
1. you got a 2nd option. order from SMC International. their prices are lower than Dell's Shop itself.
2. i think you need fill up some form from Sales Tax Department. else the courier may get rejected or not allowed pass.
3. the model no of monitor.
4. depends from where it'll be shipped & by what courier method. take it 2-3 days.
5. i never seen a monitor damage during transfer. still if its damaged, they'll have to replace it (read replacement warranty).
ajayashish
Living to Succeed
Dont get online dell in Kolkata... u need to run for Sales office and get the waybill so that u can get the monitor. Drop in any shop in Chandni and buy one instantly
OP
avichandana20000
Cyborg Agent
From dell india?
1.
i have also done a mail to SMC INTERNATIONAL. But no answer from their part. and yes their price is less than DELL. but whom should i send the DD? are they trustworthy?
too much of headache and i simply do not have the time to do all this.
3. the model no of monitor.
got it.
i know it is the best option. but not getting the model of my choice. That's why i inclined for ONLINE SHOPPING for the first time in my life and is always in a fear of getting cheated.
coderunknown
Retired Forum Mod
na. SMC. even to import to Assam one needs to go through all these strange & stupid hassle if the courier is big but SMC send me the monitor without any problem.
bank transfer or online money transfer. i got my parts within 5days.
OP
avichandana20000
Cyborg Agent
that means you do not have to pay any road taxe or something like that.
can you do me a favour?
pls give me the details to whom i need to send the money in DD .
coderunknown
Retired Forum Mod
from SMC, no. from IT wares, yes. not sure about other shops. so before purchasing, clear everything.
mavihs
Techie By Heart
the person who is incharge was on a leave, will be back 2day most prob(i buy all my H/W from there so i get lots on inside info
)
OP
avichandana20000
Cyborg Agent
i will buy it from SMC if everything is fare.
the person who is incharge was on a leave, will be back 2day most prob(i buy all my H/W from there so i get lots on inside info
can you pls give me the name & number of the concerned person?
^^
You sure do, for sure...!
At OP, get it where ever cheaper. Dell or SMC.
not interested to buy from DELL.
coderunknown
Retired Forum Mod
clearly ask Sachin or whoever is incharge if Road tax or any extra charge necessary. if no, place order.
why not send Sachin a couple of mails? he not prompt in replying but just be patient.
looking at their prices i'll suggest remember Dell but forget buying from them directly.
OP
avichandana20000
Cyborg Agent
OP
avichandana20000
Cyborg Agent
I have given what DELL is saying. trust is there but i do not simply have the time to handle all those stupid hassles as SAM & AJAYASHISh stated.
my objective is clear. i will send the money they will send the product. there should be no sales office issues, road tax issue, hidden cost in between. why the customer should arrange all these, sacrificing their valuable time. the company should clearly state the quotation price beyond which the customer should not give a sigle penny to anybody.
but nobody is actually showing me the path or steps for this.
1) how to place the order
2) how to send the money(if online transfer not possible)
3) whom to send it?
4) how will i come to know that they have received the money and have despatched the product?
)at the time of receiving the product should i have to present there personally or any one can receive that?
SMC is also not answering my queries. mavihs remains silent.for first time online buyer it is very trust breaking and confusion breeder. if this persists i have to scrifice my choice and get whatever displayed in the shop.
mavihs
Techie By Heart
didn't SMC reply to you? ask me wat you want to know or if you got any probs with SMC.