Nzxt Hue Color Problem

I received Nzxt Hue from primeabgb 2 days back.

Problem is, only white color is displaying on led strip.
Rotating the 3 knobs, not changing any color.

What should I do?

- - - Updated - - -

Problem solved :)
I reassemble my pc, now nzxt hue not working properly.

When I connect arrow sign on connector with + sign on strip, it does not work.
But when I change the direction (opposite), it works but blue color is not coming on led strip and green knob giving red & red knob giving green color..What may be the problem?
Top Bottom