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New WD Blue 1 TB HDD issue

Adil Zafer

Right off the assembly line
Hey Buddies,
I purchased a new WD Blue 1 TB HDD and the issue with this HDD is, it is not detected in BiOS nor while installing it through DVD ROM. I can hear 2-3 clinks while switching on the power, it rules out the HDD is total dead.

MoBo : G31TM-P21 Micro Star Int.
Chipset : Intel G33/G35/P35 Express (Bearlake)

Need your help.:)
 

nipunmaster

MuSiC AnD GaMiNg
Hey Buddies,
I purchased a new WD Blue 1 TB HDD and the issue with this HDD is, it is not detected in BiOS nor while installing it through DVD ROM. I can hear 2-3 clinks while switching on the power, it rules out the HDD is total dead.

MoBo : G31TM-P21 Micro Star Int.
Chipset : Intel G33/G35/P35 Express (Bearlake)

Need your help.:)

What do you mean by installing it through DVD ROM? If its a new drive, it should be visible in your BIOS boot menu. Try on another pc or see if its visible in recovery tools like hiren's boot cd, if yes then format it. Just replace the drive, its new after all.
 

Lincon_WD

WD Official
Hi Adil Zafer,
I'm so sorry to hear about it. I agree with nipunmaster, try the hard drive to connect to another system and see how it goes. If you are not able to connect it and use it, then I will also suggest you to do RMA.There are also some chances that the clicking sounds can be caused by the mechanical failure.
I will post the link here for the RMA or you can replace the drive from the store you bought it.
Support Answer
Hope it helps.
 
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