MSI MB/VGA RMA Announcement (Aforeserve.com)

rhyansy

MSI Gaming Pan India Sale
I'm posting this message on behalf of MSI India's MB/VGA team. These changes apply ONLY for MSI MB/VGA RMA.


This is regarding is the announcement of our new service operation through Aforeserve.com (Home) in India for MSI Motherboard / Graphic card.

Process to claim warranty
1. By toll free # 18001022126 / 09643101756/ 0120-4968600
2. By Mail -msisupport@aforeserve.co.in

Process to request by toll free #
1. Please ready with product serial no and invoice before dialing toll free no .
2. Please call our tollfree Service number 18001022126//9643101756/0120-4968600 and provide correct information about Product .
3. After register your product for service executive provide you Service RMA # for your products .

Process to request by mail :
4. Please mail us on msisupport@aforeserve.co.in with following information
a) Your Name
b) Mailing Address
c) Product Serial no
d) Scan copy of product Invoice ( as Attachment )
e) Problem of product in detail
5. Once we receive you request we revert back to you with in 24 hour with Service RMA no and Estimate time of Courier Pickup .

Please Follow service executive instruction to Pack your product orderly for Courier pickup .

Please note : don’t forget to mention Service RMA # and your Address in Clear readable Font on outside box and Detail information about problem in product with photocopy of original invoice are placed inside box with product .
 

masterkd

Padawan
Thanks for the information. I hope with this new initiative the service experience will be much better than what we received from DigiCare.
 

powerhoney

Cyborg Agent
[MENTION=277192]rhyansy[/MENTION]

aforeserve.com is an expired domain

aforeserve.co.in is the correct link!!! :p
 

vkl

Cyborg Agent
There was a lot of misinformation in last 1 year like "MSI has closed shop in India",etc,while nothing of that sort had happened wrt to GPU/motherboard division.
In view of that this thread is pinned/stuck temporarily.
 
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